# One company. One decision. Your site offline. URL: https://pinner.xyz/ ## Why we're building Pinner URL: https://pinner.xyz/about/ Independent, open-source storage that respects you. Founder-owned. No investors. No exit strategy. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Why we're building Pinner A small business building storage infrastructure that respects your data. [Start Pinning →](https://account.pinner.xyz/register) ## What we believe Four principles that shape every decision we make. ### Private files don't need a privacy policy to stay private Your files are encrypted before they leave your device. Even we can't read them ### Reliability is a contract, not a promise Your data stays available. Hosts only get paid when they prove it's there ### Infrastructure complexity is our problem, not yours Upload. We handle encryption, distribution, and backups automatically ### Pricing should be boring Pay for what you store and transfer. Priced upfront, no tiers to climb Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### What is Pinner? ## Pinner is your storage service. Pin files to a peer-to-peer network, host static websites, and store private data with encryption. All on a verifiable storage network. No middlemen. No data mining possible. No AI training possible. No headaches. #### Zero-knowledge encryption Keys never leave your device. We can't read your files. #### Verifiable storage Hosts prove they're holding your data. Or they don't get paid. #### Open source Fully open on GitHub. Don't take our word for it. Read the code. ### What We Stand For ## Your data is yours. We can't look at it. Zero-knowledge encryption means the keys never leave your device. We can't sell it. We can't train models on it. Not because we chose not to, but because the architecture makes it impossible. Uptime is a contract, not a promise. Hosts only get paid when they prove your data is there. Pricing is storage and bandwidth, upfront. No tiers to climb. No roadblocks: we may use automation to scale, but if you need a human, you will get one. Real SMB: founder-owned LLC, no investors, no exit strategy. Open by default: fully open source, public GitHub. Don't take our word for it. Read the code. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove storage. Or they don't get paid. ### How It Works ## Pin. Host. Store. 1\. [Pin](/solutions/ipfs-pinning). Upload files to a peer-to-peer network and get a permanent link. 2\. [Host](/solutions/website-hosting). Serve static websites directly from your stored content. 3\. Store. Private data encrypted at rest. Only you can read your files. [Learn how payments and storage proofs work →](/how-it-works) ## Built On [![Built on Sia](/images/built-on-sia-badge-light.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-dark-2.png)](https://opensource.org) ## Your data is yours. Open source. Open standards. No surprises. [Start Pinning →](https://account.pinner.xyz/register?intent=pinning)[Read the Docs →](https://docs.pinner.xyz) --- ## Static hosting with no file caps and no DNS lock-in URL: https://pinner.xyz/alternatives/cloudflare-pages/ Static site hosting on the Sia network with crypto payments, no KYC, no file caps, and open-source code. 5 USD/mo, works with any DNS provider. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Static hosting with no file caps and no DNS lock-in 5 USD/mo for 250 GB bandwidth. Crypto or card, no KYC for crypto. No file count limits, no file size limits, works with any DNS provider. [Start Hosting →](https://account.pinner.xyz/register?intent=hosting)[See Pricing →](/pricing) Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### Why Pinner ## Static site hosting built to last Your data lives on the Sia network across independent hosts who are paid to store it and must prove they're doing it. Pinner is built for static hosting and that's the product. Content addressing ties the address to the file itself, so your data is verifiable and portable regardless of provider. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove storage. Or they don't get paid. ### Storage ## Your data lives on a network, not one company's servers Pinner stores your data on the Sia network, distributed across independent hosts who are paid to store it and must prove they're doing it. Content addressing means the address is tied to the file, so your data is portable with no vendor lock-in on storage. On the serving side, we distribute your site over HTTP and peer-to-peer (IPFS). #### Zero-knowledge encryption Keys never leave your device. We can't read your files. #### Verifiable storage Hosts prove they're holding your data. Or they don't get paid. #### Open source Fully open on GitHub. Don't take our word for it. Read the code. ### What Pinner does and doesn't ## Straightforward hosting with clear pricing No file count caps or file size limits. Use any DNS provider. 5 USD/mo for 250 GB bandwidth with crypto payments and no KYC. Pinner is open source, and your data lives across independent hosts on the Sia network, so no single entity can take it down. ## Frequently Asked Questions What does Pinner cost?+ 5 USD/mo for 250 GB bandwidth. No per-seat pricing, no build-minute billing, no usage metering. Can I pay with crypto?+ Yes. Crypto or card. No KYC required for crypto payments. Pinner is also fully open source so you can inspect the code, run your own instance, or verify how your data is handled. Can I use my own DNS provider?+ Yes. Point an A or CNAME record at Pinner and you're done. No nameserver requirements. How is Pinner different from Cloudflare Pages?+ Pinner is built specifically for static hosting. Your data lives on the Sia network on independent hosts who are paid to store it. Crypto payments with no KYC, no file count caps, no file size caps, and no DNS provider lock-in. What kinds of sites work on Pinner?+ Static sites: HTML, CSS, and JavaScript. Portfolios, documentation, landing pages, blogs generated by static site generators (Hugo, Astro, Next.js static export, Gatsby, Jekyll, 11ty, and more). No server-side rendering or dynamic backends. ## What You Get Factor Pinner What you pay for 5 USD/mo for 250 GB bandwidth Storage layer Sia network: independent hosts prove they're storing your data to get paid Content addressing Every file gets a permanent, verifiable hash so your data is portable Payment methods Crypto or card. No KYC for crypto. File limits No file count caps, no file size caps Domain support Custom domains with SSL. Works with any DNS provider. Vendor lock-in Content-addressed storage means your data is verifiable and portable Product focus Built for static hosting ## Explore Pinner [Website HostingHost static sites on a peer-to-peer network](/solutions/website-hosting)[IPFS PinningPin files with permanent, verifiable addresses](/solutions/ipfs-pinning) ## Built On [![Built on Sia](/images/built-on-sia-badge.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-2.png)](https://opensource.org) ## Static hosting on open standards, with data permanence. You control your data. Content-addressed, portable, no platform lock-in. 5 USD/mo, crypto or card. [Host a Website →](https://account.pinner.xyz/register?intent=hosting)[Read the Docs →](https://docs.pinner.xyz) --- ## Static hosting, one product, one price URL: https://pinner.xyz/alternatives/filebase/ Static site hosting on the Sia network with crypto payments, no KYC, and open-source code. 5 USD/mo, one product, one price. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Static hosting, one product, one price 5 USD/mo for 250 GB bandwidth. Crypto or card, no KYC for crypto. Your data lives on a network of independent hosts, not one company's servers. [Start Hosting →](https://account.pinner.xyz/register?intent=hosting)[See Pricing →](/pricing) Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### Why Pinner ## Static site hosting you can count on Your data lives on the Sia network across independent hosts who are paid to store it and must prove they're doing it. It lives on a network designed to keep it around. Pinner is built for static hosting and that's the product. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove storage. Or they don't get paid. ### Storage ## Your data lives on a network, not our servers The Sia network stores your data across independent hosts who are paid to store it and must prove they're doing it. If a host drops off, the network re-replicates to another. Hosts lose money if they lose your data, so they don't. On the serving side, we distribute your site over HTTP and peer-to-peer (IPFS). If our gateway goes down, your site goes down, but your data stays on the network because it doesn't live on our servers. #### Zero-knowledge encryption Keys never leave your device. We can't read your files. #### Verifiable storage Hosts prove they're holding your data. Or they don't get paid. #### Open source Fully open on GitHub. Don't take our word for it. Read the code. ### Getting Started ## Deploy your static site Upload your site files (HTML, CSS, JS) and get a live URL. Static sites, portfolios, documentation sites, and dApps all work. No server-side rendering or dynamic backends. ## Frequently Asked Questions What does Pinner cost?+ 5 USD/mo for 250 GB bandwidth with one product and one price. No separate tiers for hosting vs. storage. How does deployment work?+ Upload your site files (HTML, CSS, JS) and get a live URL. Pinner handles pinning, IPNS, and gateway serving in one step. Can I pay with crypto?+ Yes. Crypto or card. No KYC required for crypto payments. Pinner is also fully open source so you can inspect the code, run your own instance, or verify how your data is handled. Can I use the same content addresses if I switch?+ Yes. Content addresses are content hashes, determined by your file's content, not by the provider. The same file pinned on Pinner has the same CID as it did on any other IPFS service. If you have your IPNS private key, you can import it into Pinner and continue publishing to the same IPNS address. What kinds of sites work on Pinner?+ Static sites: HTML, CSS, and JavaScript. Portfolios, documentation, landing pages, blogs generated by static site generators (Hugo, Astro, Next.js static export, Gatsby, Jekyll, 11ty, and more). No server-side rendering or dynamic backends. ## What You Get Factor Pinner What you pay for 5 USD/mo for 250 GB bandwidth Storage layer Sia network: independent hosts prove they're storing your data to get paid Content addressing Every file gets a permanent, verifiable hash Payment methods Crypto or card. No KYC for crypto. Deployment Upload your site files and get a live URL Domain support Custom domains with SSL, IPNS addresses Open source Fully FOSS Product focus Static hosting ## Explore Pinner [Website HostingHost static sites on a peer-to-peer network](/solutions/website-hosting)[IPFS PinningPin files with permanent, verifiable addresses](/solutions/ipfs-pinning) ## Built On [![Built on Sia](/images/built-on-sia-badge.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-2.png)](https://opensource.org) ## Static hosting on open standards, with data permanence. You control your data. Content-addressed, portable, no platform lock-in. 5 USD/mo, crypto or card. [Host a Website →](https://account.pinner.xyz/register?intent=hosting)[Read the Docs →](https://docs.pinner.xyz) --- ## A host that's built to stick around URL: https://pinner.xyz/alternatives/fleek/ Fleek's IPFS hosting shut down in January 2026. Deploy your static site on Pinner. Data stored on the Sia network by independent hosts who are paid to store it. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # A host that's built to stick around Fleek's hosting shut down in January 2026 and took sites with it. Your data on Pinner lives on a network of independent hosts paid to keep it, not on our servers. Pay with crypto or card. No KYC for crypto. [Start Hosting →](https://account.pinner.xyz/register?intent=hosting)[See Pricing →](/pricing) Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### What happened to Fleek? ## A hosting service that's no longer hosting Fleek retired their IPFS hosting services in January 2026, and hosted sites went offline with it. Pinner stores your data on the Sia network, distributed across independent hosts who are paid to store it and must prove they're doing it. Your data lives on a network designed to keep it around. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove storage. Or they don't get paid. ### Storage ## Your data lives on a network, not our servers The Sia network stores your data across independent hosts who are paid to store it and must prove they're doing it. If a host drops off, the network re-replicates to another. Hosts lose money if they lose your data, so they don't. On the serving side, we distribute your site over HTTP and peer-to-peer (IPFS). If our gateway goes down, your site goes down, but your data stays on the network because it doesn't live on our servers. #### Zero-knowledge encryption Keys never leave your device. We can't read your files. #### Verifiable storage Hosts prove they're holding your data. Or they don't get paid. #### Open source Fully open on GitHub. Don't take our word for it. Read the code. ### Getting Started ## Deploy your static site If you have your site files (HTML, CSS, JS), deploy them to Pinner and get a live URL. Static sites, portfolios, documentation sites, and dApps all work. No server-side rendering or dynamic backends. ## Frequently Asked Questions I'm migrating from Fleek. What do I need?+ Your site files (HTML, CSS, JS) and your custom domain if you had one. Content addresses (CIDs) are determined by your file's content, so the same files produce the same CIDs. Deploy your files to Pinner, point your domain, and you're live. What happened to Fleek?+ Fleek retired their IPFS hosting services in January 2026, and hosted sites went offline. Their hosting and storage services are no longer available. How is Pinner different from Fleek?+ At the distribution level, not much. We serve your site over HTTP and peer-to-peer, and if we stop operating, your site goes offline. The difference is storage: Fleek's data lived on their own infrastructure and disappeared when they shut down. Pinner stores data on the Sia network, where independent hosts are paid to store it and must prove they're doing it to get paid. The data doesn't live on our servers. Can I use the same content addresses?+ If you have the original files, yes. Content addresses (CIDs) are determined by your file's content, not by the provider. The same file has the same CID on any IPFS service. Can I keep my existing IPNS address?+ Yes. If you have your IPNS private key, you can import it into Pinner and continue publishing to the same IPNS address. The address stays the same; only the publishing service changes. What kinds of sites work on Pinner?+ Static sites: HTML, CSS, and JavaScript. Portfolios, documentation, landing pages, blogs generated by static site generators (Hugo, Astro, Next.js static export, Gatsby, Jekyll, 11ty, and more). No server-side rendering or dynamic backends. ## What You Get Factor Pinner What you pay for Storage and bandwidth only Storage layer Sia network: hosts prove they're storing your data to get paid Content addressing Every file gets a permanent, verifiable hash Payment methods Crypto or card. No KYC for crypto. Static site hosting HTML, CSS, JS. Deploy and go Domain support Custom domains with SSL, IPNS addresses IPFS pinning Standard CIDs and content addressing Data durability Your data lives on independent hosts, not one company's servers ## Explore Pinner [Website HostingHost static sites on a peer-to-peer network](/solutions/website-hosting)[IPFS PinningPin files with permanent, verifiable addresses](/solutions/ipfs-pinning) ## Built On [![Built on Sia](/images/built-on-sia-badge.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-2.png)](https://opensource.org) ## Your content stays pinned and available. Permanent links, distributed across independent hosts. No single point of failure. [Start Pinning →](https://account.pinner.xyz/register?intent=pinning)[Read the Docs →](https://docs.pinner.xyz) --- ## Compare Pinner against other platforms URL: https://pinner.xyz/alternatives/ A simple index of our comparison pages. If you are weighing Pinner against another hosting, storage, or pinning platform, you can start here. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Compare Pinner against other platforms A simple index of our comparison pages. If you are weighing Pinner against another hosting, storage, or pinning platform, you can start here. [ Pinner vs Filebase Compare Pinner vs Filebase Sites on pricing, deployment, and product focus. Filebase is pivoting to object storage. Pinner invests in static hosting. ](/alternatives/filebase)[ Pinner vs Fleek Fleek's IPFS hosting shut down in January 2026. Compare on data durability, storage model, and what happens when your provider disappears. ](/alternatives/fleek)[ Pinner vs Infura Move your IPFS pins to Pinner before Infura shuts down on August 15, 2026. Data on the Sia network, crypto or card, no KYC. ](/alternatives/infura)[ Pinner vs Pinata Compare Pinner vs Pinata on IPFS pinning, website hosting, storage model, payments, and open-source licensing. ](/alternatives/pinata)[ Pinner vs Cloudflare Pages Cloudflare Pages is in maintenance mode while Cloudflare invests in Workers. Compare Pinner vs Cloudflare Pages on file limits, DNS lock-in, payment flexibility, and hosting focus. ](/alternatives/cloudflare-pages)[ Pinner vs Netlify Compare Pinner vs Netlify on bandwidth pricing, build costs, and payment flexibility. Pay with crypto or card. ](/alternatives/netlify)[ Pinner vs Vercel Compare Pinner vs Vercel on bandwidth pricing, static hosting costs, and payment flexibility. Pay with crypto or card. ](/alternatives/vercel) --- ## IPFS pinning on storage that proves itself URL: https://pinner.xyz/alternatives/infura/ Infura's IPFS service shuts down August 15, 2026. Move your pins to Pinner. Data stored on the Sia network by independent hosts who are paid to store it. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # IPFS pinning on storage that proves itself Infura's IPFS service ends August 15, 2026. Your data on Pinner lives on a network of independent hosts paid to keep it. [Start Pinning →](https://account.pinner.xyz/register?intent=pinning)[See Pricing →](/pricing) Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### What happened to Infura? ## An IPFS service that's shutting down Infura is ending its IPFS service on August 15, 2026. New uploads stop August 3. Content not moved by then will be unavailable through Infura. The shutdown follows earlier restrictions: new key creation disabled in late 2024, a 5 USD monthly minimum since September 2025, and access limited to pre-qualified customers. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove storage. Or they don't get paid. ### Storage ## Your data lives on a network, not our servers The Sia network stores your data across independent hosts who are paid to store it and must prove they're doing it. If a host drops off, the network re-replicates to another. Hosts lose money if they lose your data, so they don't. On the serving side, we distribute your content over HTTP and peer-to-peer (IPFS). If our gateway goes down, your site goes down, but your data stays on the network because it doesn't live on our servers. #### Zero-knowledge encryption Keys never leave your device. We can't read your files. #### Verifiable storage Hosts prove they're holding your data. Or they don't get paid. #### Open source Fully open on GitHub. Don't take our word for it. Read the code. ### Migration ## Need help moving your pins? We'll help you migrate. Content addresses (CIDs) come from your file's content, so they stay the same across providers. The same file pinned on Pinner has the same CID as it did on Infura. Pin your existing CIDs and they're live. Before August 15, update any Infura API endpoints, dedicated gateway URLs, hardcoded asset links, and backend environment variables. If you have a large collection, reach out and we'll work with you on the transition. ## Frequently Asked Questions I'm migrating from Infura. What do I need?+ Your original files and any CIDs you had pinned on Infura. Content addresses (CIDs) come from your file's content, so the same files produce the same CIDs. Pin your existing CIDs on Pinner and they're live. If you used Infura's dedicated gateway URLs, update those to Pinner's endpoints. What happened to Infura's IPFS service?+ Infura is ending its IPFS service on August 15, 2026. New uploads and pinning stop on August 3. After August 15, Infura's IPFS API and dedicated gateways shut down, and any content you haven't moved goes offline. The shutdown follows earlier restrictions: Infura disabled new key creation in late 2024, introduced a 5 USD monthly minimum in September 2025, and limited access to pre-qualified customers. How is Pinner different from Infura?+ Pinner stores your data on the Sia network, where independent hosts must cryptographically prove they're storing it to get paid. You also get website hosting from pinned content, crypto payments with no KYC, and fully open source code. Content addresses stay the same, so your existing CIDs work as-is. Can I use the same content addresses?+ Yes. Content addresses (CIDs) come from your file's content, so they stay the same regardless of provider. The same file pinned on Pinner has the same CID as it did on Infura or any other IPFS service. Pin your existing CIDs on Pinner and they resolve to the same content. Can I keep my existing IPNS address?+ Yes. If you have your IPNS private key, you can import it into Pinner and continue publishing to the same IPNS address. The address stays the same; only the publishing service changes. What kinds of sites work on Pinner?+ Static sites: HTML, CSS, and JavaScript. Portfolios, documentation, landing pages, blogs generated by static site generators (Hugo, Astro, Next.js static export, Gatsby, Jekyll, 11ty, and more). No server-side rendering or dynamic backends. ## What You Get Factor Pinner What you pay for Storage and bandwidth only Storage layer Sia network: hosts prove they're storing your data to get paid Content addressing Every file gets a permanent, verifiable hash Payment methods Crypto or card. No KYC for crypto. IPFS pinning Standard CIDs and content addressing Website hosting Host static sites from pinned content Open source Fully FOSS Data durability Your data lives on independent hosts, not one company's servers ## Explore Pinner [IPFS PinningPin files to a peer-to-peer network with permanent links](/solutions/ipfs-pinning)[Website HostingHost static sites on a peer-to-peer network](/solutions/website-hosting) ## Built On [![Built on Sia](/images/built-on-sia-badge.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-2.png)](https://opensource.org) ## Your content stays pinned and available. Permanent links, distributed across independent hosts. No single point of failure. [Start Pinning →](https://account.pinner.xyz/register?intent=pinning)[Read the Docs →](https://docs.pinner.xyz) --- ## Flat pricing with no credit math and no overages URL: https://pinner.xyz/alternatives/netlify/ Flat-rate static site hosting with no per-seat pricing, no overage rates, and permanent links. Works with Hugo, Astro, Next.js static export, Gatsby, Jekyll, Eleventy ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Flat pricing with no credit math and no overages Pinner skips the credit math. Pay for storage and bandwidth directly with no per-seat charges and no overage rates. Works with Hugo, Astro, Next.js static export, Gatsby, Jekyll, 11ty, and more Pay with crypto or card. No KYC for crypto. [Start Hosting →](https://account.pinner.xyz/register?intent=hosting)[See Pricing →](/pricing) Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### Why Pinner ## Your static files, on a permanent address Netlify Pro ~150 GB/mo (all credits on bandwidth) Buy credit packs at 0.13 USD/GB 20 USD/mo + credit packs for overage Pinner 250 GB/mo (Entry plan) 5 USD/mo, no credit math needed Bandwidth pricing verified May 2026 ![Static site frameworks including Astro, Next.js, Hugo, and others that deploy to Pinner](/_astro/solutions-website-static-sites.tdv1JAvX.jpg) ### How It Works ## Permanent links, independent storage, and simpler pricing Pay for storage and bandwidth with no per-developer fees or overage surprises. Your files live across independent storage providers instead of centralized CDN infrastructure. Every site gets a permanent link that can't break. Fully open source. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### What Pinner Does (And Doesn't) ## Hosting only. No serverless, no CI/CD, no platform lock-in Pinner hosts built static files. It does not offer serverless functions, CI/CD, form handling, or split testing. If you need those features, keep your current platform for the dev workflow and use Pinner for the hosting layer. If you want hosting with permanent links and no vendor lock-in on storage, Pinner is built for that. ## What You Get Factor Pinner What you pay for Storage and bandwidth only Bandwidth Pay per GB, no tiers or overage multipliers Storage Peer-to-peer (Sia network), independent providers Content addressing Every file gets a permanent, verifiable hash Payment methods Crypto or card. No KYC for crypto. Serverless functions Not included, hosting only CI/CD & form handling Not included, bring your own build tool ## Frequently Asked Questions Can Pinner replace my current hosting?+ It depends on what you need. Pinner hosts built static files on a peer-to-peer network. It does not offer serverless functions, CI/CD, form handling, identity, or split testing. If you need those features, keep your current platform. If you want hosting with no vendor lock-in on storage and simpler pricing, Pinner is worth a look. What makes Pinner different for static hosting?+ Content addressing: every file gets a permanent, verifiable hash that doesn't change. Peer-to-peer storage on the Sia network means your content lives on independent providers, not one company's servers. No vendor lock-in. No per-seat pricing. Pay for storage and bandwidth only. Crypto payments with no KYC required. Can I use Pinner alongside my current platform?+ Yes. Use your current platform for builds, serverless functions, and forms, and Pinner for the final static asset hosting layer. Pinner hosts standard static files, so you can build anywhere and deploy to Pinner. How does the peer-to-peer storage work?+ Your static files are stored on the Sia network, where independent storage providers host your data. Providers only get paid when they cryptographically prove they're storing your files. The storage layer is verifiable and portable, not locked to a single provider. The serving layer uses standard HTTP gateways. ## Explore Pinner [Website HostingHost static sites on a peer-to-peer network](/solutions/website-hosting)[IPFS PinningPin files to a peer-to-peer network with permanent links](/solutions/ipfs-pinning)[Fleek AlternativeFleek's IPFS hosting shut down in January 2026](/alternatives/fleek) ## Built On [![Built on Sia](/images/built-on-sia-badge.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-2.png)](https://opensource.org) Switching from Netlify? Founding accounts get free migration from your current host. ## Static hosting on open standards, with data permanence. You control your data. Content-addressed, portable, no platform lock-in. 5 USD/mo, crypto or card. [Host a Website →](https://account.pinner.xyz/register?intent=hosting)[Read the Docs →](https://docs.pinner.xyz) --- ## IPFS pinning with website hosting and verifiable storage URL: https://pinner.xyz/alternatives/pinata/ IPFS pinning with no-KYC crypto payments, website hosting, and cloud storage on a verifiable storage network. We help you migrate. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # IPFS pinning with website hosting and verifiable storage Pay with crypto (no KYC) or use a card. Host websites from pinned content and store on a verifiable network. Need help migrating? We'll work with you. [Start Pinning →](https://account.pinner.xyz/register?intent=pinning)[See Pricing →](/pricing) Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### Why Pinner ## IPFS pinning, plus website hosting and verifiable storage Content addresses, CIDs, pinning to keep data online. Pinner adds website hosting from the same pinned content, storage on a verifiable provider network, and flexible payments including crypto with no KYC or card. The content addressing stays the same; the storage layer underneath is different. Pinata Storage Centralized infrastructure Payments Card only KYC Required Website hosting Not available Source code Closed source Pinner Storage Sia network, independent hosts Payments Crypto or card KYC Not required for crypto Website hosting From pinned content Source code Fully open source ### How It Works ## Verifiable hosting, no-KYC payments, and more Pay with crypto or card, no KYC for crypto. Your pins live across independent storage providers instead of centralized infrastructure. Host static websites from the same pinned content, and inspect every line of code: Pinner is fully open source. #### Existing pins Your CIDs stay the same 1 #### Re-pin on Pinner Pin your CIDs on the Sia network 2 #### Live Same addresses, verifiable storage 3 ### Migration ## Need help moving your pins? We'll help you migrate. Switching IPFS pinning providers is straightforward. Your content addresses stay the same because they're content hashes, not proprietary URLs. Pin your existing CIDs on Pinner and they're live. If you have a large collection or custom setup, reach out and we'll work with you on the transition. ## Frequently Asked Questions Do my content addresses change when I switch providers?+ No. Content addresses are content hashes, determined by your file's content, not by the provider. The same file pinned on Pinner has the same CID as it did on any other pinning service. What makes Pinner different from other IPFS pinning services?+ Crypto payments with no KYC, website hosting from the same pinned content, and storage on the Sia network. Pinner is also fully open source. What doesn't Pinner offer?+ Pinner doesn't offer a free public HTTP gateway for arbitrary IPFS content. If there's something else you need, reach out. We're building based on what users actually need. How does pricing work?+ Pay for storage and bandwidth, priced upfront. No API call charges. Founding Offer: first 50 accounts get their rate locked for life. Can I use multiple pinning services at once?+ Yes. Since IPFS content addresses are universal, you can pin to multiple providers simultaneously. You could keep your current provider for specific gateway needs and use Pinner for website hosting or crypto payments. How does the Sia network differ from centralized IPFS infrastructure?+ Centralized pinning services run IPFS nodes on infrastructure they manage. Pinner pins your content on the Sia network, where independent storage providers host your data. Providers only get paid when they prove they're storing your data. Built-in accountability without depending on one company's servers. I have thousands of pins. Can you handle migration?+ Reach out. We'll work with you on the transition, whether that's a few pins or a large collection. Content addresses stay the same across providers, so it's primarily a matter of re-pinning your CIDs. ## Explore Pinner [IPFS PinningPin files to a peer-to-peer network with permanent links](/solutions/ipfs-pinning)[Website HostingHost static sites on a peer-to-peer network](/solutions/website-hosting) ## Built On [![Built on Sia](/images/built-on-sia-badge.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-2.png)](https://opensource.org) ## Your content stays pinned and available. Permanent links, distributed across independent hosts. No single point of failure. [Start Pinning →](https://account.pinner.xyz/register?intent=pinning)[Read the Docs →](https://docs.pinner.xyz) --- ## No per-seat pricing. No bandwidth surprises. URL: https://pinner.xyz/alternatives/vercel/ Static site hosting with no per-seat pricing, no overage rates, and permanent links. Works with Hugo, Astro, Next.js static export, Gatsby, Jekyll, Eleventy ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # No per-seat pricing. No bandwidth surprises. Hit a bandwidth bill you didn't expect? Pinner hosts static sites with no per-seat charges and no overage rates. Works with Hugo, Astro, Next.js static export, Gatsby, Jekyll, 11ty, and more Pay with crypto or card. No KYC for crypto. [Start Hosting →](https://account.pinner.xyz/register?intent=hosting)[See Pricing →](/pricing) Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### Why Pinner ## Your static files, on a permanent address Vercel Pro 1 TB/mo included 0.15 USD/GB after 20 USD/mo/seat + usage Pinner 250 GB/mo (Entry plan) 5 USD/mo, no per-seat charge Bandwidth pricing verified May 2026 Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove storage. Or they don't get paid. ### How It Works ## Permanent links, independent storage, and no lock-in Every file you host on Pinner gets a permanent link. The same file always has the same address, anywhere. Your data lives across independent storage providers, not a single company's servers. Pay for storage and bandwidth only. Fully open source. #### Zero-knowledge encryption Keys never leave your device. We can't read your files. #### Verifiable storage Hosts prove they're holding your data. Or they don't get paid. #### Open source Fully open on GitHub. Don't take our word for it. Read the code. ### What Pinner Does (And Doesn't) ## Hosting only. No serverless, no CI/CD, no platform lock-in Pinner hosts built static files. It does not offer serverless functions, edge rendering, CI/CD, or preview deployments. If you need those features, keep your current platform for the dev workflow and use Pinner for the hosting layer. If you want hosting with permanent links and no vendor lock-in on storage, Pinner is built for that. ## What You Get Factor Pinner What you pay for Storage and bandwidth only Per-seat fees None Bandwidth Pay per GB, no tiers or overage multipliers Storage Peer-to-peer (Sia network), independent providers Content addressing Every file gets a permanent, verifiable hash Payment methods Crypto or card. No KYC for crypto. Serverless / edge functions Not included, hosting only CI/CD & preview deploys Not included, bring your own build tool ## Frequently Asked Questions What kinds of sites can I host?+ Static sites only. If your build produces HTML, CSS, and JavaScript files, it works. Hugo, Astro, Next.js static export, Gatsby, Jekyll, 11ty, and more. Dynamic server-side rendering, serverless functions, and edge functions are not supported. Can Pinner replace my current hosting?+ It depends on what you need. Pinner hosts built static files on a peer-to-peer network. It does not offer serverless functions, edge functions, CI/CD, or preview deployments. If you need those features, keep your current platform. If you want hosting with no vendor lock-in on storage and no per-seat charges, Pinner is worth a look. What makes Pinner different for static hosting?+ Content addressing: every file gets a permanent, verifiable hash that doesn't change. Peer-to-peer storage means your content lives on independent providers, not one company's servers. No vendor lock-in. No per-seat pricing. Pay for storage and bandwidth only. Crypto payments with no KYC. Can I use Pinner alongside my current platform?+ Yes. Use your current platform for your development workflow (previews, CI/CD, serverless functions) and Pinner for the final static asset hosting layer. Pinner hosts standard static files, so you can build anywhere and deploy to Pinner. How does the peer-to-peer storage work?+ Your static files are stored on the Sia network, where independent storage providers host your data. Providers only get paid when they cryptographically prove they're storing your files. The storage layer is verifiable and portable, not locked to a single provider. The serving layer uses standard HTTP gateways. ## Explore Pinner [Website HostingHost static sites on the peer-to-peer web](/solutions/website-hosting)[IPFS PinningPin files to a peer-to-peer network with permanent links](/solutions/ipfs-pinning)[Fleek AlternativeFleek's IPFS hosting shut down in January 2026](/alternatives/fleek) ## Built On [![Built on Sia](/images/built-on-sia-badge.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-2.png)](https://opensource.org) Switching from Vercel? Founding accounts get free migration from your current host. ## Static hosting on open standards, with data permanence. You control your data. Content-addressed, portable, no platform lock-in. 5 USD/mo, crypto or card. [Host a Website →](https://account.pinner.xyz/register?intent=hosting)[Read the Docs →](https://docs.pinner.xyz) --- ## What Is Content-Addressed Storage? URL: https://pinner.xyz/blog/content-addressed-storage/ Content-addressed storage gives you cryptographic proof that data hasn't changed. Here's how it works, how Pinner implements it, and why it matters. [Blog](/blog/)/What Is Content-Addressed Storage? # What Is Content-Addressed Storage? [Derrick Hammer](https://x.com/pcfreak30)·July 8, 2026 ![What Is Content-Addressed Storage?](/images/blog/content-addressed-storage-hero.png) Content-addressed storage names a file by its bytes. Instead of “server.com/files/photo.jpg,” you get a SHA-256 hash encoded as a multihash. Change one byte and the identifier changes completely. That gives cryptographic proof the data wasn’t modified. No third party is required. Location-addressed storage gives you none of that natively. ## How Is Content-Addressed Storage Different From Regular Storage? In regular storage, you address data by location: a URL, a bucket key, a filesystem path. You trust the server to return the right file, and if someone changes it on the server you have no automatic way to know. The identifier, called a CID (Content Identifier), is a hash of the data itself. You don’t trust the server; you verify the hash. A matching CID means the file is exactly what was requested; a mismatch means it has been altered or corrupted. With regular web storage you might have ETags that track whether something changed, but proving a whole website hasn’t been changed is hard. HTTP has no immutable DAG or Merkle foundation. Feature Regular Storage (Location-Addressed) Content-Addressed Storage Address type Path/URL (chosen by user) CID (derived from content hash) Modification detection ETags, timestamps Automatic (hash changes = new CID) Trust model Trust the server Verify the hash Snapshot capability No native support Root CID = verifiable snapshot P2P distribution Server-dependent Any peer with the blocks can serve ## What Is a CID and How Does It Work? A CID (Content Identifier) is IPFS’s native identifier. It usually encodes a SHA-256 content hash in a multihash format that records which hash function was used, how long the digest is, and the digest itself. It’s the address you use to retrieve content, but unlike a URL, the address itself is the verification. The data behind a CID is organized as a DAG (Directed Acyclic Graph): blocks of data connected by their relationships. In IPFS, the underlying data spec is IPLD, which defaults to roughly 256 KB blocks, each holding references to its child blocks. Files and folders both resolve to child blocks, and each block CID hashes its contents plus those child links. Change any block and its parent hashes change, all the way to the root CID. ## How Does Content Addressing Enable Verifiable Website Snapshots? A root CID is a cryptographically verifiable snapshot of an entire website. The DAG structure means one root identifier represents the full site state; recording root hashes gives you a change history. Traditional web storage doesn’t expose this. You’d have to build your own tracking layer on top of HTTP, and even then you can’t prove the server didn’t serve different content at different times. Immutability has to start at the storage layer. ## How Does Pinner Implement Content-Addressed Storage? Pinner uses Sia for persistence and an IPFS/IPLD layer for content addressing and distribution. **Sia** handles persistence. “Pinned” means the network keeps data available persistently rather than just caching it temporarily. It stores IPLD blocks as raw blobs through its object interface, so Pinner can persist any data Sia accepts. Sia erasure-codes data into 30 shards (10 data, 20 parity); any 10 recover the file. At the low level it uses Merkle trees to track sectors. **The IPFS/IPLD layer** generates CIDs and builds the DAG. Pinner’s portal and gateway use the boxo framework. Metadata lives in a SQL database; raw blocks live as Sia objects. When boxo requests a block, the blockstore fetches it from Sia on demand, with an in-memory cache for hot content. Layer Responsibility Technology Content addressing CID generation, DAG structure, block linking IPFS / IPLD Distribution Serving blocks, caching, P2P retrieval boxo framework, edge gateway Storage Persistence, erasure coding Sia (30 shards, Reed-Solomon) Database Pin records, upload metadata Internal DB ## What Happens When a Storage Node Goes Offline? When a host goes offline, the renter software detects the missing shards and autonomously uploads new ones to healthy hosts. That means up to 20 hosts can fail and the data is still recoverable. Data is encrypted client-side with ChaCha20 before it leaves your machine, then split into shards. No single host can read what they’re storing. They only hold encrypted fragments and can’t piece them together. If Pinner’s infrastructure goes offline, data can’t be distributed unless it’s cached. It isn’t gone, though. The Sia network still holds it, and when connectivity is restored the blocks become available again through boxo. The CID always resolves to the same content. Reachability depends on the storage layer, not the address. ## FAQ **Is content-addressed storage the same as IPFS?** No. IPFS is one implementation. Content addressing is the underlying idea. **Can I access content-addressed data with just the CID?** Yes, as long as the blocks are pinned and available on the network. The CID is both the address and the verification. You can retrieve the data from any peer that has those blocks, not just the original server. **What happens if the data changes?** Any modification produces a new root CID while the old one still resolves to the original content, so nothing is overwritten. **Does Sia use CIDs?** No. Sia uses Merkle trees to track sectors, but it doesn’t use IPFS CIDs natively. Pinner stores IPLD blocks as raw blobs in Sia and handles the CID layer above it. **Is content-addressed storage slower than regular storage?** Retrieval speed depends. The hash computation adds overhead, but content-addressed data can be fetched from any peer that has it, not just one origin server. Pinner’s cache layer on top of Sia keeps common content fast. [← Back to blog](/blog/) ## Your data is yours. Private storage. No vendor lock-in. No data mining. [Start Pinning →](https://account.pinner.xyz/register?intent=pinning)[Read the Docs →](https://docs.pinner.xyz) --- ## Blog URL: https://pinner.xyz/blog/ Technical deep dives, opinions, and updates from the Pinner team. ![](/_astro/hero-shape.Cr6pxldy.svg) # Blog Technical deep dives, opinions, and updates from the Pinner team. [![](/images/blog/content-addressed-storage-hero.png)](/blog/content-addressed-storage/) July 8, 2026 ## [What Is Content-Addressed Storage?](/blog/content-addressed-storage/) Content-addressed storage gives you cryptographic proof that data hasn't changed. Here's how it works, how Pinner implements it, and why it matters. [Derrick Hammer](https://x.com/pcfreak30)·[storage](/blog/tags/storage/),[ipfs](/blog/tags/ipfs/),[sia](/blog/tags/sia/),[content-addressing](/blog/tags/content-addressing/) --- ## Posts tagged "content-addressing" URL: https://pinner.xyz/blog/tags/content-addressing/ All posts tagged "content-addressing" on the Pinner blog. [Blog](/blog/)/[Tags](/blog/tags/)/content-addressing # Posts tagged "content-addressing" [![](/images/blog/content-addressed-storage-hero.png)](/blog/content-addressed-storage/) July 8, 2026 ## [What Is Content-Addressed Storage?](/blog/content-addressed-storage/) Content-addressed storage gives you cryptographic proof that data hasn't changed. Here's how it works, how Pinner implements it, and why it matters. [Derrick Hammer](https://x.com/pcfreak30) --- ## Tags URL: https://pinner.xyz/blog/tags/ Browse all tags from the Pinner blog. [Blog](/blog/)/Tags # Tags [storage1](/blog/tags/storage/)[ipfs1](/blog/tags/ipfs/)[sia1](/blog/tags/sia/)[content-addressing1](/blog/tags/content-addressing/) --- ## Posts tagged "ipfs" URL: https://pinner.xyz/blog/tags/ipfs/ All posts tagged "ipfs" on the Pinner blog. [Blog](/blog/)/[Tags](/blog/tags/)/ipfs # Posts tagged "ipfs" [![](/images/blog/content-addressed-storage-hero.png)](/blog/content-addressed-storage/) July 8, 2026 ## [What Is Content-Addressed Storage?](/blog/content-addressed-storage/) Content-addressed storage gives you cryptographic proof that data hasn't changed. Here's how it works, how Pinner implements it, and why it matters. [Derrick Hammer](https://x.com/pcfreak30) --- ## Posts tagged "sia" URL: https://pinner.xyz/blog/tags/sia/ All posts tagged "sia" on the Pinner blog. [Blog](/blog/)/[Tags](/blog/tags/)/sia # Posts tagged "sia" [![](/images/blog/content-addressed-storage-hero.png)](/blog/content-addressed-storage/) July 8, 2026 ## [What Is Content-Addressed Storage?](/blog/content-addressed-storage/) Content-addressed storage gives you cryptographic proof that data hasn't changed. Here's how it works, how Pinner implements it, and why it matters. [Derrick Hammer](https://x.com/pcfreak30) --- ## Posts tagged "storage" URL: https://pinner.xyz/blog/tags/storage/ All posts tagged "storage" on the Pinner blog. [Blog](/blog/)/[Tags](/blog/tags/)/storage # Posts tagged "storage" [![](/images/blog/content-addressed-storage-hero.png)](/blog/content-addressed-storage/) July 8, 2026 ## [What Is Content-Addressed Storage?](/blog/content-addressed-storage/) Content-addressed storage gives you cryptographic proof that data hasn't changed. Here's how it works, how Pinner implements it, and why it matters. [Derrick Hammer](https://x.com/pcfreak30) --- ## Connect with the community URL: https://pinner.xyz/contact/ Get in touch with the Pinner team. Join our Discord community, contribute on GitHub, or reach out for support and volume pricing. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Connect with the community Get help and join the discussion ## Join our Discord community Get support, share ideas, and connect with other users [Join Discord →](https://discord.gg/VWEVRardwN) ## Contribute on GitHub Help improve Pinner by contributing to the project [View Source →](https://github.com/lumeweb) ## Get in touch Need help? Have questions? Want to talk about storage for 10TB+? Reach out. Looking to integrate or need volume pricing? [See our partners page](/partners). --- ## Your .eth website. Hosted and resolved. URL: https://pinner.xyz/ens/ Point your ENS name at content hosted on the Sia network. Two commands: upload and point. The CLI gives you the exact contenthash. # Your .eth website. Hosted and resolved. Upload your site, point your ENS name. Two commands. [Host your .eth site](https://account.pinner.xyz/register?intent=hosting)[See how it works](#how-it-works) Contenthash output·IPNS updates·Cancel anytime One-line install macOSLinuxWindows $`curl -fsSL https://get.pinner.xyz | sh` my-site.eth 6 of 6 providers active ONLINE Host A ONLINE Host B ONLINE Host C ONLINE Host D ONLINE Host E ONLINE Host F Fully redundant ## Three ways ENS hosting goes wrong ### Fleek shut down January 2026. Fleek discontinued IPFS hosting. Any .eth site pointing at Fleek went offline. Users scrambled to find a new host and update their contenthash. ### Scaling on a centralized pinning service Pinata's free tier handles small projects. When your site grows past 1GB of storage or 10GB of monthly bandwidth, the next plan is 20 USD/month. If you outgrow that, costs scale from there. ### Self-hosting is a job Run Kubo 24/7, manage peering, and monitor disk space. Your .eth site depends on your server staying online. One reboot and your site is unreachable. Your ENS name is permanent. Your hosting shouldn't be the weak link. How it works ## Two commands to a live .eth site Build your site anywhere. Upload with one command. Point your name with another. The CLI gives you the contenthash. Paste it into app.ens.domains. Done. 1 ### Build Any static framework. Astro, Hugo, Next.js static export, or plain HTML. 2 ### Upload Your files are on IPFS. $`pinner upload ./dist` CID bafybeihm24l4qtkiyuhgxz34vgok77s253ogaadktuvm7ywidknwptsokq Size 2.4 MB Status Pinned 3 ### Point Copy the contenthash. Paste into app.ens.domains. Save. $`pinner point myname.eth --cid ` Contenthash: bafybeihm24l4qtkiyuhgxz34vgok77s253ogaadktuvm7ywidknwptsokq Upload file Any file, any size Content hash A unique fingerprint from your file's contents Content address A permanent link that never breaks Upload file Any file, any size Content hash A unique fingerprint from your file's contents Content address A permanent link that never breaks ## What you get ### Contenthash in CLI output Run `pinner point` and the terminal shows your exact ENS contenthash. No manual CID conversion. Copy, paste, done. ### IPNS for updates `pinner point` creates an IPNS name. Update your site by re-running the command with a new CID. Your ENS contenthash stays the same. ### Content on independent hosts Files copied across the Sia network. No single provider can delete them all. Harder for one provider to take down. ### What you don't #### No ENS registration We don't sell .eth names. You bring your own ENS name from ENS domains. #### No dynamic content Static files only. No server-side code, no databases, no APIs. #### No guaranteed resolution speed eth.limo and IPFS gateways vary in speed. Your site stays available, but initial load can be slower than traditional hosting. If you need dynamic content or edge functions, use Vercel alongside Pinner for static assets with your ENS name. Pinner Encrypts and distributes your files Host AEncrypted shard Host BEncrypted shard Host CEncrypted shard Host DEncrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host AEncrypted shard Host BEncrypted shard Host CEncrypted shard Host DEncrypted shard Hosts prove storage. Or no pay. How it stays online ## A network behind your name Your files split into encrypted pieces and stored across independent providers on the Sia network. If one goes offline, others keep serving your site as long as your account is active. You set the contenthash once in ENS. Pinner keeps it pinned. Build with anything ## If it builds to static files, it works Astro, Next.js, Hugo, Gatsby, Jekyll, Eleventy, VitePress, Docusaurus: build anywhere, deploy with one command, point your ENS name at the result. ## What you can host on ENS ### Personal Sites Portfolio, blog, or homepage on your .eth name. Update anytime by re-running `pinner point` with a new CID. ### dApp Frontends Host your decentralized app interface. Users visit yourname.eth.limo and get the latest version. ### Project Landing Pages Crypto project? DAO? Open source tool? Point your .eth name at a professional landing page that stays up. ### Documentation Docs for your protocol or library. Content-addressed so links don't break. IPNS for updates without touching ENS. ## How ENS hosting compares Pinner + ENS Fleek Pinata Self-hosted Kubo Still operating Yes No (shut down Jan 2026) Yes Yes CLI contenthash Yes No No No IPNS for updates Yes No Limited Manual Distributed backend Yes No No Yes Minimum cost 50 USD/year N/A Free tier Ops cost Run a node yourself No No No Yes Fleek shut down their IPFS hosting in January 2026. Pinata offers IPFS pinning with a free tier and supports ENS via manually pasted CIDs, but does not provide an ENS contenthash CLI command or managed IPNS republishing. Self-hosting with Kubo gives full control but requires 24/7 server management and manual IPNS publishing. ## One price. No minimums. Fixed yearly pricing. Bandwidth included. No API call charges, no surprise egress bills. Cancel anytime. [See full pricing](/pricing) ## Risk-free to try ### Cancel anytime No annual contracts. Leave when you want. ### We'll make it right Something not working? Contact us and we'll fix it. ### 10-minute promise Install the CLI. Run two commands. Your contenthash is ready within 10 minutes. DNS propagation (eth.limo) varies but is typically fast. ## Frequently asked questions ### Do I need to already own an ENS name? Yes. We don't sell .eth names. Register at app.ens.domains, then come back and host your site. ### How do I set my ENS contenthash? After running `pinner point`, your terminal shows the contenthash. Copy it, go to app.ens.domains, find your name, paste the contenthash in the 'Content' field, and save. It usually takes a few minutes to propagate. ### What is IPNS and why do I want it? IPNS is a mutable pointer. `pinner point` creates an IPNS name for your content. When you update your site, run `pinner point` again with a new CID. Your ENS contenthash stays the same. Your site updates automatically. ### Can I use a different resolver than eth.limo? Yes. Your contenthash works with any ENS resolver that supports IPNS. eth.limo is the most common, but others work too. ### Is my site always online? We copy your files across the Sia network to independent hosts. If one host goes offline, others keep serving your content as long as your account is active and Pinner is operational. ### What if Pinner shuts down? Your contenthash points to an IPFS address. If you pin the same CID elsewhere, your ENS name still works. We recommend keeping a backup pin for critical sites. ### Can I host a Next.js app with SSR? No. Static export only. If you need SSR, use Vercel for the dynamic parts and point your ENS name at a static landing page hosted on Pinner. ### How does pricing work? Simple yearly subscription. Bandwidth included. No per-request fees. Cancel anytime. ## Your .eth name is waiting for content. Two commands to a live .eth site. Cancel anytime. [Start hosting](https://account.pinner.xyz/register?intent=hosting)[See how it works](#how-it-works) --- ## Your website. Your name. Distributed storage. URL: https://pinner.xyz/host/ Host static sites on distributed storage. Your files copied across independent providers, not one company's servers. Harder to take down. # Your website. Your name. Distributed storage. Independent providers: No single company controls your data Verifiable storage: Auditable, content-addressed hosting Resilient by design: Harder to take down than traditional hosting [Deploy your site](https://account.pinner.xyz/register?intent=hosting)[See how it works](#how-it-works) Distributed storage·Fixed pricing·Cancel anytime One-line install macOSLinuxWindows $`curl -fsSL https://get.pinner.xyz | sh` my-site.com 6 of 6 providers active ONLINE Host A ONLINE Host B ONLINE Host C ONLINE Host D ONLINE Host E ONLINE Host F Fully redundant ## What happens when your host changes their mind ### Account banned Platform terms change. Your account gets flagged. Your site disappears overnight, no warning. ### DNS pulled Domain registrar or DNS provider suspends your domain. Visitors get 'site not found.' Your content is gone even though your files still exist. ### Egress surprise Viral traffic hits your static site. Your bandwidth bill explodes. The host throttles you or shuts you down mid-spike. These aren't edge cases. They happen weekly. ### How it works ## Deploy in minutes. Get a link that doesn't break. Build anywhere. Upload with one command. Get a content address that stays the same even if you change hosting providers or switch domains. $`pinner upload ./dist` Upload complete CID bafybeihm24l4qtkiyuhgxz34vgok77s253ogaadktuvm7ywidknwptsokq Size 2.4 MB Status Pinned Upload file Any file, any size Content hash A unique fingerprint from your file's contents Content address A permanent link that never breaks Upload file Any file, any size Content hash A unique fingerprint from your file's contents Content address A permanent link that never breaks ## What you get ### Content address A link that always points to the same content, regardless of hosting provider or domain. Change everything: the content ID stays the same as long as it's pinned. ### Distributed storage Files copied across the Sia network. No single provider can delete them all. ### Name support ENS, Handshake, DNSLink, and traditional custom domains. Point your name at your content. We handle the IPFS layer. ## What you don't get ### No serverless functions Static files only. No edge functions, no SSR, no databases. ### No builds on our infra You build elsewhere. We host the output. Bring your own CI/CD. ### No backend hosting No Node.js, Python, or PHP runtime. Static files only. If you need serverless functions or SSR, use Vercel or Netlify alongside Pinner for static assets with content addresses. Pinner Encrypts and distributes your files Host AEncrypted shard Host BEncrypted shard Host CEncrypted shard Host DEncrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host AEncrypted shard Host BEncrypted shard Host CEncrypted shard Host DEncrypted shard Hosts prove storage. Or no pay. ### How it stays online ## A network, not a data center Your files split into encrypted pieces and stored across independent providers on the Sia network. Hosts only get paid when they prove they're still holding your data. If one goes offline, others keep serving your site as long as your account is active. ## What we believe Your site should be harder to take down than it is to put up. Most hosts ask you to trust one company. We don't think you should have to. Pinner stores your files across independent providers because redundancy isn't a feature, it's the point. We don't promise 100% uptime. We promise architecture that doesn't depend on one provider's good will. Resilience No single trust Redundancy Architecture Harder to take down than put up ## What you can host ### Decentralized Names Your .eth, .hns, DNSLink, or traditional ICANN domain. Point your ENS contenthash, DNSLink TXT record, or any DNS A/AAAA/CNAME record at your content. ### dApp Frontends Host decentralized app interfaces. Users get a content address that doesn't depend on a single server or domain. ### Sites That Need to Stay Up Journalism, activism, legal resources: any site where disappearing isn't an option. Harder to take down than traditional hosting. ### Static Sites & Portfolios Portfolios, marketing sites, documentation. Build anywhere, deploy in minutes. ## How we compare Pinner Vercel Netlify Pinata Distributed backend Yes No No No Content addressing Yes No No Yes ENS/DNSLink support Yes No No Yes Serverless functions No Yes Yes No CI builds No Yes Yes No Crypto payments Yes No No Annual only ### Pinner Distributed storage + content addressing ### Vercel / Netlify Serverless functions, edge compute ### Pinata Managed pinning + public gateway Pinner is for distributed, content-addressed static hosting. Need serverless? Use Vercel. Need a public IPFS gateway? [Contact us](/contact) about private gateway options. ## Simple pricing Storage at 10 USD/TB. Bandwidth priced upfront. No per-request fees. [See full pricing](/pricing) ## Risk-free to try ### Cancel anytime No annual contracts. Cancel whenever. ### We'll make it right Something broken? Email us and we'll sort it out. ### 10-minute deploy Install the CLI in under 2 minutes. Upload in seconds. Point your name and see your site live within 10. ## Frequently asked questions ### What kinds of sites can I host? Static sites only. Portfolios, documentation, dApp frontends, and any site built on a static framework. No server-side code or databases. ### Can I point my ENS name at a Pinner-hosted site? Yes. Upload your site with `pinner upload`, run `pinner point` to get your contenthash, and paste it into your ENS manager. Your site will be accessible at myname.eth.limo. ### What about Handshake (HNS)? Yes. Set a DNSLink TXT record on your HNS domain pointing to your content address. Resolve via any HNS-compatible DNS resolver. ### Is my site always online? We copy your files across the Sia network to independent hosts. If one host goes offline, others keep serving your content as long as your account is active and Pinner is operational. ### Can I update my site without changing my ENS record? Yes. Upload your new build, then run `pinner point` again with the new CID. The same ENS contenthash now resolves to the updated content. ### How does pricing work? Pay for storage and bandwidth, priced upfront. No API call charges. ## Deploy a site on your terms. Your name. Your content. On infrastructure you control. [Get started](https://account.pinner.xyz/register?intent=hosting)[One-line install](https://docs.pinner.xyz/ipfs/cli/getting-started) --- ## Simple interface, powerful network URL: https://pinner.xyz/how-it-works/ Pin files to a peer-to-peer network, host static websites, and store private data with encryption. Three steps: pin, distribute, access anywhere. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Simple interface, powerful network IPFS pinning, website hosting, and cloud storage on a verifiable storage network 1 ### Upload Upload files through your dashboard, command-line tool, or developer SDK. Your data is encrypted before it leaves your device. 2 ### Distribute Files are copied across independent hosts on the network. Your files stay online even if individual servers go down. 3 ### Access Anywhere Retrieve your files from anywhere. Serve websites, manage private data, or build apps. Your files are always available and always yours. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. Upload file Any file, any size. Encrypted before it leaves your device. Content hash A unique fingerprint derived from your file's contents. Content address A permanent link. Valid as long as your content is pinned. ### Content Addressing ## Verified storage and hosting Upload files through an app, CLI, S3-compatible tools, or API. Your content gets a permanent link that stays online as long as it's stored. Host static websites directly from your stored content. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host A Encrypted shard Host B Encrypted shard Host C Encrypted shard Host D Encrypted shard Hosts prove storage. Or they don't get paid. ### Verifiable Network ## A network, not a data center Your files are distributed across many independent storage providers. No single entity controls your data, and your files stay online even if individual servers go down. Your files get permanent links that don't change, and private storage is encrypted so even we can't read it. [Learn About Sia →](https://sia.tech/learn) Where your money goes ## Your payment goes to the people storing your data When you pay Pinner, your money doesn't go to one company. Part of it pays for the software and tools you use. The rest goes to independent hosts who store your data and have to prove they're actually holding it. You pay Pinner Card or crypto. One price. Pinner (software and tools) Dashboard, apps, support, file management Independent hosts People and businesses who store your encrypted files Hosts prove storage You pay Pinner Card or crypto. One price. Pinner (software and tools) Dashboard, apps, support, file management Independent hosts People and businesses who store your encrypted files Hosts prove storage Hosts prove they're storing your data At the end of each storage period, the host has to prove they still have your files. The network picks a random piece of your data to check. The host can't predict which piece, so they have to keep all of it. Hosts put their own money on the line Hosts deposit their own money as a guarantee. If they can't prove your data is there, they lose that money. They have real skin in the game, not just a promise. No single company controls your data Your payment, your storage, and the proof system are all spread across many independent computers. No one company is in charge. How the economics work ![Diagram showing encrypted files flowing through a padlock to a secured server, illustrating encryption](/_astro/how-it-works-s3-storage.DXYAiVO8.jpg) ## Private storage with S3 compatibility For private data, Pinner offers S3-compatible storage, encrypted at rest. Even we can't read your files. Currently available for advanced setups that deploy their own server. A streamlined 1-click setup is in development. Subscribe below to get notified. ![Diagram showing a self-hosted server surrounded by configuration, storage, security, and access icons within a boundary circle](/_astro/how-it-works-self-hosted.CKZLm0be.jpg) ## Or manage it yourself Deploy your own server to handle private data on your terms. Full control over storage limits and billing. For teams who want zero external dependencies. Fully open source. ## Your data on a network, not in a data center. One infrastructure for all your storage needs. Crypto or card. [Start Pinning →](https://account.pinner.xyz/register?intent=pinning)[Read the Docs →](https://docs.pinner.xyz) --- ## One company. One decision. Your site offline. URL: https://pinner.xyz/ Your data. Your rules. Decentralized hosting and storage that doesn't depend on one company. # One company. One decision. Your site offline. Independent providers: No single company controls your data Resilient by design: If one goes down, your content stays online Host or pin: One network. Websites and IPFS. [Host a website](/host)[Pin to IPFS](/pin) Distributed storage·Fixed pricing·Cancel anytime Pinner You Provider 1 Provider 2 Provider 3 Provider 4 ## Built On [![Built on Sia](/images/built-on-sia-badge-light.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-dark-2.png)](https://opensource.org) ## What you get that AWS doesn't sell. ### No single company controls your data. Files split across independent providers. No one provider sees the whole file. ### No surprise bills. Flat storage pricing. Bandwidth priced upfront. No egress shocks. ### Take your data with you. Open standards, portable CIDs. No export fees. ## Host a site or pin content. On your terms. Decentralized storage with upfront pricing you control. [Host a website](/host)[Pin to IPFS](/pin) Building on Sia? Need volume storage? [See our partnerships](/partners) or [get in touch](/contact). --- ## Law Enforcement Guide URL: https://pinner.xyz/law-enforcement/ Document last updated: May 11, 2026 # Law Enforcement Guide * * * This page explains what Pinner can and cannot provide in response to lawful legal process. We recommend reading this in full before submitting a request. ## What Pinner Is Pinner is a cloud storage service that offers three distinct products: 1. **IPFS Pinning**. We keep public, content-addressed files available on the InterPlanetary File System. IPFS content is public: anyone with a CID (content identifier) can retrieve it independently of Pinner. 2. **Private Sia Storage**. We provide encrypted file storage built on the Sia decentralized network. Files are encrypted on the user’s own device before upload. The keys needed to decrypt those files are never on our infrastructure. Our indexer (indexd) maintains sealed objects. object IDs, encrypted master keys, slab layouts, encrypted metadata, and signatures. but cannot read any of it. 3. **Shared Sia Objects**. Users can generate share URLs for their Sia storage objects. A share URL contains the object ID and the decryption key, allowing anyone who has it to download and decrypt the file directly from the Sia network. the file data itself never passes through or resides on Pinner’s infrastructure. Once a share URL exists, anyone with the URL can access the content. Unlike IPFS CIDs, share URLs are time-limited, but anyone who accessed the URL could have already copied or pinned the content. Pinner does not generate, store, or retain share URLs. ## What Data We Have Pinner’s systems hold the following categories of user information: Category What It Includes Where It Lives Account info Name, email address, billing records Pinner’s database; payment details processed by Stripe IPFS pin records Which CIDs an account has pinned, timestamps Pinner’s database Private Sia storage records (sealed objects) Object IDs, encrypted master keys, slab layouts, encrypted metadata blobs, signatures, timestamps Pinner’s indexer (indexd). all metadata is ciphertext we cannot decode Shared Sia object records Same as private. Note: share URLs contain the object ID and the decryption key, and are never stored by Pinner. Because the share URL contains the decryption key, anyone who has it can access the content from the Sia network. including us, if the URL is provided to us. Without a share URL, the content remains encrypted and we cannot see what the file contains. we can only remove the indexer record. Pinner’s indexer (indexd) Storage sizes Byte counts per account (derived from slab layouts) Pinner’s indexer. needed for billing IP addresses Device addresses recorded with account activity, uploads, downloads, and storage changes Retained for security, abuse prevention, and download attribution ## What Data We Do Not Have Because of how our service is built, the following information never passes through or is stored on our infrastructure: * **File contents from private Sia storage that has NOT been shared**. encrypted files travel directly between the user’s device and Sia network hosts; Pinner is not in the data path. For shared Sia objects, the share URL contains the decryption key. anyone who has it can access the content from the Sia network. The file data itself never resides on our infrastructure. * **Readable file names, types, or directory structures from private Sia storage**. these are encrypted on the user’s device before reaching our indexer. Shared objects can be accessed if a share URL is provided (which contains the decryption key). * **Encryption keys**. generated and held only on the user’s device; we never have access ## What We Can and Cannot Produce ### We Can Produce (with Valid Legal Process) What Details Account registration details Name, email address, account creation date Billing records Transaction history, payment amounts, payment method type (card via Stripe or crypto) Shared Sia object contents If a share URL is provided to us (e.g., by law enforcement or a third party), the content becomes accessible. the share URL contains the decryption key. The file data resides on the Sia network, not on our infrastructure. Pinner does not generate, store, or retain share URLs. Without a share URL, the content remains encrypted and we cannot see what the file contains. we can only remove the indexer record. Sia storage object records Object IDs, encrypted metadata blobs, slab layouts, timestamps associated with an account. but we cannot interpret encrypted metadata or content without a share URL (which contains the decryption key and is never stored by Pinner) IPFS pin associations Which CIDs a specific account has pinned or unpinned, and when Storage consumption How much storage an account is using Encrypted metadata blobs The raw ciphertext held by our indexer (we cannot interpret it) IP address logs IP addresses associated with account activity, uploads, downloads, and storage operations ### We Cannot Produce. Not Withheld, Literally Unavailable What Why Decrypted file contents from private Sia storage that has not been shared Files are encrypted on the user’s device. The keys are on the user’s device. We do not have the keys and cannot decrypt the data. A court order compelling production of plaintext private storage files would fail because the plaintext does not exist on our systems. For shared Sia objects, a share URL makes the content accessible to whoever holds it. but Pinner does not generate, store, or retain share URLs. Without a share URL, the content remains encrypted and we cannot see what the file contains. we can only remove the indexer record. Encryption keys Never stored on our infrastructure. They exist only on the user’s device. Readable private storage file names, types, or structures Encrypted on the user’s device before reaching our indexer. We hold the resulting ciphertext but cannot reverse it. Real-time monitoring of user activity Our architecture does not support it. Encrypted data does not flow through our servers. We have no visibility into what users are uploading, downloading, or transferring in private storage. Altered or fabricated metadata Private storage metadata is signed on the user’s device. If anyone modifies it in transit or at rest, the signature fails and the client rejects it. We cannot forge valid metadata. ## Public and Shared Content and Law Enforcement IPFS pins are public content. If you have a CID, you can independently retrieve the content from the IPFS network without Pinner’s involvement. Shared Sia objects can be accessed by anyone who has the share URL. A share URL contains the decryption key, so anyone with it can download and decrypt the file directly from the Sia network. Unlike IPFS CIDs, share URLs are time-limited, but anyone who accessed the URL could have copied or pinned the content. For both IPFS pins and shared Sia objects, Pinner CAN remove content from our infrastructure (unpin/delete from our indexer). For shared Sia objects, a share URL makes the content accessible to whoever holds it. without the decryption key it contains, we can remove the indexer record but cannot see what the file contains. When content is removed, the object is deleted from the indexer state and the underlying encrypted fragments on storage hosts are fully erased within hours to days by background cleanup. ## How to Submit a Request 1. **Send requests to:** [legal@pinner.xyz](mailto:legal@pinner.xyz) from an official government or law enforcement email address **Note:** [abuse@pinner.xyz](mailto:abuse@pinner.xyz) is for public abuse reports (CSAM, malware, copyright). Law enforcement requests must go to [legal@pinner.xyz](mailto:legal@pinner.xyz). 2. **Include:** requesting agency name, contact information, nature of the investigation, and the specific data requested 3. **Attach:** any legal process that has been issued (subpoena, warrant, court order) 4. **Identify the account:** provide the email address or account ID you are asking about We review every request for legal validity before responding. We will challenge or reject requests that lack proper legal process, are overbroad, or are not permitted under applicable law. Pinner only responds to legal process issued by US governmental entities or courts, or through applicable international cooperation mechanisms (MLAT requests, letters rogatory, etc.). ## User Notification We notify users of legal requests when we are legally permitted to do so. If a gag order or other legal restriction prohibits notification, we comply with that restriction. ## Reimbursement We may seek reimbursement for costs incurred in responding to legal process, as permitted by applicable law. ## Questions Contact [legal@pinner.xyz](mailto:legal@pinner.xyz) with any questions about this guide or our legal compliance processes. ### Related Documents * [Privacy Policy](/privacy-policy) * [Terms of Service](/terms-of-service) * [Transparency Report](/transparency) --- ## Build on Pinner URL: https://pinner.xyz/partners/ Build on Pinner. Revenue sharing for Sia app builders, integration support for IPFS developers, and custom pricing for businesses needing 10TB+. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Build on Pinner Sia app builders, IPFS developers, and businesses. Let's find what works. ![Revenue sharing diagram showing how Sia app builders earn from user storage through Pinner](/_astro/partners-sia-revshare.DIuCI14y.jpg) ### For Sia App Builders ## Every Sia app needs an indexer An indexer tracks where your objects live, keeps your data healthy, and handles access control so your app doesn't have to manage storage providers or contracts. Point your users at Pinner and we'll share the revenue: a sustainable path forward for your project, and a stronger ecosystem for everyone. We're looking for app builders who want to work with us on this. ![IPFS integration diagram showing how developers connect their apps to Pinner's pinning API](/_astro/partners-ipfs.C3JJIndG.jpg) ### For IPFS Developers ## Integrating pinning into your app If you're building on IPFS and need a reliable pinning backend for your users, check out our [API and SDK docs](https://docs.pinner.xyz). For custom integration needs or volume pricing, reach out below. ### For Businesses ## Volume storage, custom pricing Need 10TB+ or custom storage terms? We work with businesses directly on pricing, setup, and support. Reach out and we'll figure it out together. ## Get in touch Building on Sia? Need volume storage? Get in touch. ## Build on Pinner. Revenue sharing, integration support, and custom pricing for Sia and IPFS builders. [Get in Touch →](#contact)[Read the Docs →](https://docs.pinner.xyz) --- ## Pin with storage proofs, not promises URL: https://pinner.xyz/pin/ IPFS pinning backed by verifiable storage on the Sia network. Upload a file, get a CID. Hosts prove they're holding your data or they don't get paid. # Pin with storage proofs, not promises IPFS CID for every upload: Content-addressed, verifiable hash Hosts prove they hold your data: Cryptographic storage proofs on Sia Works on any IPFS gateway: Your CID is universal [Start pinning](https://account.pinner.xyz/register?intent=pinning)[See how it works](#how-it-works) Storage proofs·Fixed pricing·Content-addressed One-line install macOSLinuxWindows $`curl -fsSL https://get.pinner.xyz | sh` bafybei...gtd7e 6 of 6 hosts proving storage PROVING Host A PROVING Host B PROVING Host C PROVING Host D PROVING Host E PROVING Host F You Upload or pin Fully replicated ## What happens when your pinning service changes ### Fleek shut down IPFS hosting January 2026. Fleek discontinued their IPFS hosting. Users had to migrate CIDs or lose access. ### NFT.Storage Classic ended free pinning June 2024. NFT.Storage Classic stopped accepting new uploads and ended free pinning. Existing data stayed accessible, but users had to migrate to paid partners. ### No proof they're still holding it Your pinning service says they have your data. CIDs verify content integrity, but they can't tell you whether the provider is still storing and serving your files. You find out when retrieval fails. A promise isn't storage. A proof is. ### How it works ## Upload or pin. Get a CID. Done. Your file gets content-hashed into a CID. That CID is your content address. Pin it across the Sia network and it stays retrievable as long as your account is active. $`pinner upload ./my-file.txt` Upload complete CID bafybeihm24l4qtkiyuhgxz34vgok77s253ogaadktuvm7ywidknwptsokq Size 1.2 MB Status Pinned $`pinner pin bafybeihm24l4qtkiyuhgxz34vgok77s253ogaadktuvm7ywidknwptsokq` Pin successful Upload file Any file, any size Content hash A unique fingerprint from your file's contents Content address A permanent link that never breaks Upload file Any file, any size Content hash A unique fingerprint from your file's contents Content address A permanent link that never breaks Pinner Encrypts and distributes your files Host AEncrypted shard Host BEncrypted shard Host CEncrypted shard Host DEncrypted shard Hosts prove they're storing your data. Or they don't get paid. Pinner Encrypts and distributes your files Host AEncrypted shard Host BEncrypted shard Host CEncrypted shard Host DEncrypted shard Hosts prove storage. Or no pay. ### Backed by Sia ## Storage hosts prove they're holding your data We store your pinned content as erasure-coded fragments across independent Sia hosts. Hosts submit storage proofs to receive payment. No proof, no pay. If hosts go offline, the network repairs from remaining fragments. ## What we believe "Pinned content should be provably stored, not promised." Provable Distributed Verifiable Storage proofs, not promises ## What you can pin ### NFT Metadata Pin NFT metadata, artwork, and on-chain assets. CIDs never change. Your smart contract points to the original file. As long as it's pinned. ### Verifiable Public Data Scientific datasets, public records, archival data. Content-addressed hashes. Auditable, timestamped, tamper-evident. ### dApp Frontends Host your dApp frontend. Users get a permanent link to your interface. Update by pinning a new CID. ### Gateway-Independent Content Your CID works on any IPFS gateway. Pinner, Pinata, Cloudflare, your own node. The address is universal. ## What you get ### Content address Upload a file, get a CID. The same CID always resolves to the same content. Change providers, change gateways, the address stays the same. ### Verifiable storage Hosts on the Sia network prove they're holding your data. No proof, no pay. ### Gateway independence Your CID works anywhere IPFS runs. Not locked to one gateway or one provider. ## What you don't get ### No web upload interface Pinner is CLI-first. You run commands in your terminal. There is no drag-and-drop or browser upload. ### No cross-provider replication We pin to the Sia network. We don't automatically replicate your pins to Pinata, Filebase, or other services. ### No guaranteed retrieval speed IPFS gateway speeds vary. Your content stays available, but initial load can be slower than traditional CDN hosting. Need dedicated private infrastructure with CDN speed? [Contact us](/contact) about enterprise gateway options. ## How we compare Pinner Pinata Filebase NFT.Storage Backend Sia network Centralized IPFS (S3 API) Filecoin Pins remain available Yes Yes Yes Partial\* Storage proofs Yes (Sia) No No No Crypto payments Yes Annual only Yes No Self-host gateway Yes No Yes (dedicated) No CLI contenthash Yes No No No \* NFT.Storage Classic stopped accepting new uploads in June 2024. Existing data is still accessible. ## Simple pricing Storage at 10 USD/TB. Bandwidth priced upfront. No per-request fees. [See full pricing](/pricing) ## Risk-free to try ### Cancel anytime No annual contracts. Cancel whenever. ### We'll make it right Something broken? Email us and we'll sort it out. ### Quick setup Install the CLI in under 2 minutes. Upload and get a CID in seconds. ## Questions answered How is this different from regular cloud storage?+ Cloud storage gives you a file path. IPFS pinning gives you a content address (CID). The CID is a cryptographic hash of your content. If the content changes, the CID changes. This makes it verifiable and portable across providers. Is my data permanent?+ CIDs are permanent hashes; they always point to the same content. But availability requires active pinning. If you stop paying or unpin, your content can become unavailable. We don't claim 'permanent' or 'forever' storage. What happens if I unpin something?+ Unpinned content may remain cached on gateways temporarily, but it's no longer guaranteed. For content you need to stay available, keep it pinned and your account active. Can I pay with crypto?+ Yes. How does pricing work?+ Storage at 10 USD/TB. Bandwidth priced upfront. No API call charges, no per-request fees. I'm using another pinning service. Can I migrate?+ Yes. Pin your existing CIDs directly with \`pinner pin \`. Your CIDs don't change when you switch providers. How is Sia different from IPFS-native pinning?+ Most pinning services store your files on centralized servers and make them available via IPFS. Pinner stores them on the Sia network, a distributed storage protocol with cryptographic storage proofs. Your content is verifiably stored across independent hosts. What if my pinned content goes offline?+ Your pins are copied across multiple independent Sia hosts. Individual hosts can go offline, but your content stays available from others as long as your account is active. Can I use Pinner with a CDN?+ Yes. Pin your content to get a CID, then use a CDN or gateway for fast delivery. Pinner handles storage and the CDN handles speed. ## Your content, pinned and verifiable Get a CID that works on any gateway. Stored across the Sia network. [Start pinning](https://account.pinner.xyz/register?intent=pinning)[Read the docs](https://docs.pinner.xyz) --- ## Simple pricing. No surprises. URL: https://pinner.xyz/pricing/ Storage and bandwidth, priced upfront. No tiers to climb. Card or crypto accepted. ![hero bg shape](/_astro/hero-shape.Cr6pxldy.svg) # Simple pricing. No surprises. [IPFS pinning](/pin) and [hosting](/host). Founding Offer First 50 accounts get their rate locked for life. After that, standard terms apply. * ✓Rate locked for life * ✓30-day money-back guarantee, no questions asked * ✓Create a website and if it isn't live in 5 minutes, we'll deploy it for you * ✓Free migration from your current host MonthlyYearly2 months free ### Premium For production workloads at scale $100/month * 10 TB per quota (storage, upload, download) * Production workloads at scale with headroom [Start Pinning →](https://account.pinner.xyz/register?intent=pinning) Cancel anytime ### Standard For growing apps and teams $50/month * 5 TB per quota (storage, upload, download) * Run production apps with multiple pinning pipelines [Start Pinning →](https://account.pinner.xyz/register?intent=pinning) Cancel anytime ### Starter For indie devs and small projects $10/month * 1 TB per quota (storage, upload, download) * Room for multiple projects and growing sites [Start Pinning →](https://account.pinner.xyz/register?intent=pinning) Cancel anytime ### Entry For personal sites and experiments $5/month * 250 GB per quota (storage, upload, download) * Pin files, host a personal site, or back up data [Start Pinning →](https://account.pinner.xyz/register?intent=pinning) Cancel anytime ### Need more? For larger storage needs. We'll work with you on pricing and setup. * Custom storage allocation. as much as you need, priced per TB * Dedicated support. direct line to the founder * Volume pricing. lower rates as you scale [Contact Us →](/contact) Building on IPFS? Get notified about new features and pricing changes. Notify me ## Frequently Asked Questions Everything you need to know about pricing and billing. ### Getting Started Is there a free tier?+ Founding Offer: first 50 accounts get their rate locked for life, plus a personal setup guarantee. Do you support crypto payments?+ Yes. Crypto and credit card. No identity verification required for crypto payments. ### Billing & Plans What am I paying for?+ Hosting: your files stay pinned and accessible on IPFS. For private storage, the subscription manages your storage limit, encryption, and distribution across the network. Can I switch plans?+ Yes, upgrade or downgrade anytime. Changes take effect on your next billing cycle. What happens if I go over quota?+ You'll be notified before hitting your limit. You can upgrade your plan at any time, or we can work out a custom arrangement. What's the refund policy?+ Founding accounts: 30-day money-back guarantee, no questions asked. After the founding period: if something isn't right, reach out and we'll make it right. ### Advanced What about S3 cloud storage?+ S3-compatible storage is available as a separate product with encryption at rest. Currently for advanced self-hosted setups, with a simpler 1-click deployment in development. See our [how it works page](/how-it-works/) for details. ## Built On [![Built on Sia](/images/built-on-sia-badge-light.svg)](https://sia.tech/grants)[![Open Source Initiative](/images/brand-logo-dark-2.png)](https://opensource.org) --- ## Privacy Policy URL: https://pinner.xyz/privacy-policy/ Document last updated: May 11, 2026 # Privacy Policy * * * ## Table of Contents * [What You Need to Know in 60 Seconds](#what-you-need-to-know-in-60-seconds) * [Who We Are](#who-we-are) * [What Data We Collect and Why](#what-data-we-collect-and-why) * [How We Protect Your Data](#how-we-protect-your-data) * [Who We Share Data With](#who-we-share-data-with) * [Where Your Data Lives](#where-your-data-lives) * [How Long We Keep Your Data](#how-long-we-keep-your-data) * [Your Rights](#your-rights) * [Cookies and Tracking](#cookies-and-tracking) * [Children’s Privacy](#childrens-privacy) * [Changes to This Policy](#changes-to-this-policy) * [Contact Us](#contact-us) * * * ## What You Need to Know in 60 Seconds * **We can’t read your private files. unless you share them.** Private Sia storage is encrypted on your device before it ever reaches us. Even if someone demanded we hand them over, we couldn’t. We literally don’t have the keys. But if you generate a share URL, that URL contains the decryption key. anyone who has it can download and decrypt the file directly from the Sia network, making the content effectively as public as an IPFS pin. * **We collect only what we need** to run the service: your name, email, payment info, and some usage stats. We don’t sell your data. We don’t train AI on it. We don’t mine it for ads. * **IPFS pins are public.** When you pin to IPFS, Pinner uploads the content on your behalf. it passes through our infrastructure unencrypted. Anything pinned to IPFS is content-addressed and may be copied by other nodes. Shared Sia objects are effectively public too. anyone with the share URL can retrieve the content. Private storage is different. those deletes are real. * **You can ask us to delete your account or request a copy of your data anytime.** Just email [privacy@pinner.xyz](mailto:privacy@pinner.xyz). We’ll respond within 30 days. * **We keep payment records for 3 years** as required by IRS recordkeeping rules. Everything else we delete as soon as we reasonably can. * **We don’t profile you or sell predictions about you.** No behavioral scoring, no behavioral surveillance, no ad targeting, no secret algorithms. We do run automated fraud detection on payments (via Stripe Radar) and sanctions screening as required by US law. but we don’t build personality profiles or classify users by behavior. * **We scan public IPFS content** against databases of known illegal material (CSAM, malware signatures). We do not and cannot scan encrypted private storage. it is architecturally unreadable by our systems. * **This service is for people 13 and older.** If we find out we collected data from a child under 13, we delete it immediately. * * * ## Who We Are **Pinner** is a privacy-focused cloud storage service operated by **Hammer Technologies LLC**, based in North Carolina, USA. **Business name** Pinner **Operator** Hammer Technologies LLC **Email** [privacy@pinner.xyz](mailto:privacy@pinner.xyz) **Governing law** North Carolina, USA We are the “data controller” for your personal data (name, email, payment info, etc.). That means we decide how and why your data is used, and we’re responsible for protecting it. We have not appointed a Data Protection Officer because we are not required to under GDPR Article 37. our processing is neither large-scale nor involves special categories of data. **Important distinction:** For your stored content (files, data, documents), **you are the data controller** and Pinner acts as a data processor. Your content is encrypted client-side before it reaches us. We cannot read it, modify it, or use it for any purpose beyond storing and retrieving it on your behalf. This is not a policy choice. it is enforced by the design of the system. * * * ## What Data We Collect and Why We collect data for specific purposes. We don’t collect anything “just in case.” ### Data Categories Data What it is Why we need it **Account data** First name, last name, email address To create your account, send service updates, and reset your password **Payment data (card)** Confirmation token, last 4 digits of card number To process subscription payments via Stripe **Payment data (crypto)** Wallet address, transaction hash To confirm crypto payments and link them to your account **Usage data** Storage used, upload/download stats, API calls To run the service, enforce limits, and bill you correctly **Analytics data** Page views, feature usage, session duration To understand how people use Pinner so we can improve it **IP address** Your device’s internet address To prevent abuse, block attacks, and protect the service **Support data** Emails, chat logs, bug reports To help you when something goes wrong ### Legal Basis for Processing We process your data based on one of three legal grounds: Purpose Legal basis Explanation Providing the service (account, storage, access) **Contract performance** We need this data to fulfill our agreement with you Processing payments **Contract performance** We need payment data to charge you for the service Security and abuse prevention **Legitimate interest** We have a legitimate interest in keeping the service safe for everyone Analytics and product improvement **Legitimate interest** We have a legitimate interest in understanding how the product is used Marketing communications (if any) **Consent** Only with your explicit opt-in, which you can withdraw anytime **What “legitimate interest” means:** It means we use the data in ways you would reasonably expect, in ways that don’t override your rights, and only for purposes that benefit both you and us (like keeping the service secure and making it better). ### Where We Get Your Data We collect data directly from you when you create an account, make a payment, or use the service. We do not purchase data from data brokers, and we do not collect data from third parties about you. ### What You Must Provide vs. What’s Optional Data Required? What happens if you don’t provide it Email address Yes You can’t create an account Payment info Yes You can’t subscribe (we have no free tier) Name Yes We need it for billing and account management Analytics data No We collect it by default, but you can opt out via your browser or by contacting us IP address Yes (technical) We log it automatically for security; you can’t use the service without connecting * * * ## How We Protect Your Data ### Zero-Knowledge Encryption for Private Storage This is the most important thing to understand about Pinner: **Your private files are encrypted on your device before they are uploaded.** The encryption keys stay on your device. We never see them. We literally cannot read your files. Not won’t. **can’t**. If law enforcement serves us a warrant, we hand over encrypted gibberish. That’s not defiance. it’s architecture. We cannot recover your files if you lose your password, because we never had the keys to begin with. This is called zero-knowledge encryption. we can’t read your files, even if we wanted to. ### What We Literally Cannot Access These are not promises or policies we could change. They are facts about how the software works. No legal order, internal decision, or security breach on our end can change them: * **Your private file contents are encrypted before they leave your device.** We receive only ciphertext. We cannot reverse it, read it, or produce the plaintext under any circumstances. * **Your encryption keys stay on your device.** We never generate, transmit, receive, or store them. If you lose them, we cannot help you recover them. because we never had them. * **Your private file data doesn’t travel through our servers.** Encrypted shards move directly between your device and Sia storage providers. Pinner’s indexer maintains sealed object records. object IDs, encrypted master keys, slab layouts, and encrypted metadata. but cannot read any of it. * **Your private file names and structures are scrambled before they reach us.** We hold the encrypted result, but it’s gibberish to us. We cannot tell what you stored, what you named it, or what type of file it is. * **We can’t secretly change your private file records.** Your client software signs all metadata with keys that live on your device. If anything gets modified in transit or storage, the signature breaks and your software rejects it. * **IPFS and shared Sia objects are different.** IPFS content is public. when you pin a file to IPFS, Pinner uploads it to the network on your behalf, so the unencrypted content passes through our infrastructure and we can see it. Shared Sia objects are different. a share URL contains both the object ID and the decryption key, allowing anyone who has it to download and decrypt the file directly from the Sia network. The file data itself never passes through Pinner. Share URLs are generated on your device and never sent to us. Without a share URL, the content remains encrypted and inaccessible. we can remove the indexer record but cannot see what the file contains. If privacy matters for certain data, don’t share it. use private storage only. ### IPFS vs. Private Storage vs. Shared Sia Objects: Three Different Models We offer three ways to store data. They have very different privacy properties: > **What is a share URL?** A share URL is a link generated on your device that contains both the object ID and the decryption key for a Sia storage object. The key is what matters. without it, the content remains encrypted and no one (including Pinner) can see what the file contains. With it, anyone who has the link can download and decrypt the file directly from the Sia network. Share URLs are time-limited but cannot be revoked. once someone has accessed a share URL, they may have already saved or copied the content. Share URLs are never sent to or stored by Pinner. **IPFS Pinning** **Private Sia Storage** **Shared Sia Objects** **What we see** CIDs, pin timestamps Object IDs, encrypted master keys, slab layouts, encrypted metadata, timestamps Same as private. share URLs contain the decryption key, but we never see or store them **Can we read contents?** Yes. Pinner uploads IPFS content on your behalf, so it passes through our infrastructure unencrypted No. keys stay on your device No. but a share URL contains the decryption key, so anyone who has one can access the content directly from the Sia network. Without a share URL, the content remains encrypted and we cannot see it **Is it encrypted?** No. content-addressed and public Yes. client-side encryption Yes on upload, but sharing provides the decryption key **Deletion** Unpinning removes from our nodes, other IPFS nodes may have copies Indexer records removed immediately; encrypted fragments on hosts fully erased within hours to days Same as private. indexer records removed immediately; encrypted fragments on hosts fully erased within hours to days **Shared Sia objects:** When you share a Sia object, your device generates a share URL that contains both the object ID and the decryption key. Anyone who has this URL can download and decrypt the file directly from the Sia network. the file data itself never resides on Pinner’s infrastructure. Share URLs are generated client-side and never sent to or stored by Pinner. Because the share URL contains the decryption key, the content is accessible to whoever holds it. including us, if the URL is provided to us. Without a share URL, the content remains encrypted and we cannot see what the file contains. we can only remove the indexer record. Share URLs are time-limited but cannot be restricted to specific users or revoked once shared. Once shared, the privacy properties are similar to IPFS. the content is accessible to anyone with the URL. If privacy matters for certain data, do not share it. use private storage only. **Important:** When you pin something to IPFS, it gets a permanent content address. Other nodes on the IPFS network may copy and store that data independently. Unpinning from Pinner removes it from our infrastructure, but we cannot force other nodes to delete their copies. Private storage does not have this limitation. ### Technical Security Measures * **TLS encryption** for all data in transit (between your device and our servers) * **Zero-knowledge encryption** for private storage files (as described above) * **Regular security reviews** of our infrastructure and code ### What We DON’T Do * We do NOT mine your data for advertising * We do NOT train AI models on your content * We do NOT sell your personal information to third parties * We do NOT use automated decision-making or profiling to make decisions about you * * * ## Who We Share Data With We don’t sell your data. We share it only with the specific service providers we need to run Pinner, and only what’s necessary. Recipient What they receive Why **Stripe** Card payment tokens, billing info To process card payments. Stripe handles the full card number; we only see a confirmation token and the last 4 digits. **PostHog** Product usage events, feature interactions, session replay To understand how people use Pinner so we can improve it **Sia network hosts** Encrypted shards To store your private files across a decentralized network. These hosts store encrypted fragments. they cannot read your data. **Pinner’s indexer (indexd)** Sealed object records. identifiers, encrypted keys, encrypted metadata, signatures, timestamps To track where your encrypted data lives, coordinate repairs, and manage storage contracts. The indexer never sees plaintext data or metadata. A subset of these identifiers is also linked to your account in our portal database for operational reasons. **Infrastructure provider** Account data, metadata, encrypted files To host our application and databases. ### About Sia Network Hosts Your encrypted private files are split into shards and distributed across independent hosts on the Sia network. These hosts are not employees or contractors of Pinner. They are independent participants in the Sia decentralized storage network. They store encrypted fragments of your data. Because of the zero-knowledge encryption, they cannot read or reconstruct your files. Pinner does not control these hosts, but we manage the encryption and distribution process. Pinner’s indexer maintains sealed object records. identifiers, encrypted keys, encrypted metadata, signatures, and timestamps. The indexer coordinates repairs and tracks where your data lives, but it never sees plaintext. Our portal database also keeps a copy of some of these identifiers, linked to your account. This partial duplicate exists for technical and operational reasons. ### About Crypto Payments For cryptocurrency payments, we collect only your wallet address and the transaction hash. We do NOT collect or require identity documents, proof of address, or any identity verification information for crypto payments. We do NOT know your real-world identity from a wallet address alone. ### About Card Payments For card payments, Stripe collects your billing information and handles the full card number. We receive only a confirmation token and the last 4 digits of your card. We never see your full card number, CVV, or expiration date. * * * ## Where Your Data Lives Our servers and databases are located in the **United States**. ### For Users in the European Union If you are in the EU, your personal data is transferred from the EU to the US. We rely on **Standard Contractual Clauses (SCCs)** approved by the European Commission to ensure your data receives protection equivalent to EU standards. These are legal contracts that require us and any US-based service providers to protect your data to the same level as if it stayed in the EU. We may also rely on the **EU-US Data Privacy Framework** where applicable, though our primary mechanism for international transfers is Standard Contractual Clauses. * * * ## How Long We Keep Your Data We keep data only as long as we have a legitimate reason. This works differently depending on which part of the system we’re talking about. ### Private Storage (Indexer) Private storage deletes are real. When you delete a file from private storage, the record of that file is immediately removed. the encrypted keys, metadata, and references are deleted from our database. Only a marker remains so your app knows to remove it locally. That marker contains none of your data. When you close your account, your file records are removed and the encrypted data on Sia hosts is scheduled for cleanup. The index is cleared within minutes, but the actual data on the hosts takes longer to fully erase. hours to days, depending on when the next cleanup cycle runs. During that window, the encrypted fragments still physically exist on the host but can no longer be accessed, repaired, or reassembled through Pinner. The fragments remain encrypted; the hosts cannot read them. Your account record is then deactivated. some residual records may persist for operational reasons but are no longer associated with you in any meaningful way. ### Account and Billing Data (Portal) When you close your account, it is deactivated and removed from active use. Some records remain in our system for operational reasons. they’re no longer associated with you in any meaningful way, and your personal information can be replaced with placeholder values on request. If you need your personal information removed from these residual records, contact [privacy@pinner.xyz](mailto:privacy@pinner.xyz). ### Retention Schedule Data type Retention period Why **Private storage sealed objects** (indexer) Deleted immediately on user action or account closure You deleted it, so we remove it. There is no retention period. **IPFS pin records** Soft-deleted on unpin or account closure The pin is deactivated but the record persists for technical reasons. Unpinning stops serving the content from our infrastructure; it may still exist on other IPFS nodes. **Account data** (name, email, profile) Duration of account; residual records persist after closure To run the service while you’re a customer. After closure, some records remain for operational reasons and are no longer associated with you in any meaningful way. Personal information can be replaced with placeholder values on request. **Payment records** 3 years after transaction IRS period of limitations for income tax returns. Records support income and deduction reporting as required by federal tax law. **Analytics data** 7 years (event data), 3 months (session recordings) We use PostHog for product analytics. PostHog retains event data for 7 years; session recordings for 3 months. **IP addresses** Retained in our database for the lifetime of the account; server logs are rotated every 90 days Security, abuse prevention, and download attribution. We do not use IP addresses to track you across the web, build a profile of you, or sell them to anyone. **IP addresses:** We record IP addresses associated with account activity, uploads, downloads, and storage changes. We use them to prevent abuse, attribute downloads, and protect the service. We do not use IP addresses to track you across the web, build a profile of you, or sell them to anyone. * * * ## Your Rights You have rights over your personal data. Here’s what they are and how to exercise them. For all of these, contact us at **[privacy@pinner.xyz](mailto:privacy@pinner.xyz)**. We will respond within **30 days**. We may need to verify your identity before acting on your request. Right What it means How to exercise it **Access** You can ask us what data we have about you Email [privacy@pinner.xyz](mailto:privacy@pinner.xyz) with the subject “Data Access Request” **Rectification** You can ask us to correct inaccurate data Email [privacy@pinner.xyz](mailto:privacy@pinner.xyz) with the subject “Data Correction Request” and tell us what needs fixing **Erasure (“right to be forgotten”)** You can ask us to delete your data Email [privacy@pinner.xyz](mailto:privacy@pinner.xyz) with the subject “Delete My Account” or use the account deletion option in your settings **Restriction** You can ask us to stop processing your data in certain circumstances Email [privacy@pinner.xyz](mailto:privacy@pinner.xyz) with the subject “Restrict Processing Request” and explain why **Portability** You can ask for a copy of your data in a machine-readable format Email [privacy@pinner.xyz](mailto:privacy@pinner.xyz) with the subject “Data Portability Request” **Objection** You can object to our processing based on legitimate interests Email [privacy@pinner.xyz](mailto:privacy@pinner.xyz) with the subject “Objection to Processing” **Withdraw consent** If you gave consent for something, you can take it back anytime Email [privacy@pinner.xyz](mailto:privacy@pinner.xyz) with the subject “Withdraw Consent” ### Limitations We may not be able to delete data if we are legally required to keep it (for example, payment records for tax purposes). If this applies to your request, we will tell you. ### Right to Lodge a Complaint If you believe we have mishandled your data, you have the right to complain to: * **In the US:** The North Carolina Attorney General’s Office * **In the EU:** The data protection supervisory authority in your country of residence We hope you’ll contact us first at [privacy@pinner.xyz](mailto:privacy@pinner.xyz) so we can try to resolve any issue directly. ### California Residents (CCPA/CPRA) If you are a California resident and the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) applies to Pinner, you have additional rights including: * The right to know what personal information we collect, use, share, or sell * The right to delete your personal information (with certain exceptions) * The right to opt out of the sale of your personal information (note: we do not sell personal information) * The right to non-discrimination for exercising your privacy rights To exercise these rights, email [privacy@pinner.xyz](mailto:privacy@pinner.xyz) with the subject “California Privacy Rights Request.” ### Opt-Out Preference Signals We honor the Global Privacy Control (GPC) browser signal. If you have GPC enabled in your browser, we will treat it as a request to opt out of any sale or sharing of personal information. (Note: we do not sell or share personal information for advertising purposes regardless.) * * * ## Cookies and Tracking We use cookies and similar technologies for two purposes: 1. **Essential cookies**. These keep you logged in and make the service work. We can’t turn these off. 2. **Analytics cookies**. These help us understand how people use Pinner. We use PostHog for this. We do NOT use advertising cookies or tracking for ads. You can block analytics cookies through your browser settings or by using a tracking blocker. This won’t break the service, but it does make it harder for us to improve. For more details, contact us at [privacy@pinner.xyz](mailto:privacy@pinner.xyz). * * * ## Children’s Privacy Pinner is not directed at children under 13, and we do not knowingly collect personal information from children under 13. Our service requires a payment method, which generally means it is used by adults. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we might have information from a child under 13, please contact us at [privacy@pinner.xyz](mailto:privacy@pinner.xyz). * * * ## Changes to This Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email at least 30 days before the changes take effect. We will also update the “Last updated” date at the top of this page. Minor changes (like clarifying language or fixing typos) may be made without notice, but we will still update the date. We encourage you to review this policy periodically. Your continued use of Pinner after changes means you accept the updated policy. * * * ## Contact Us If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, contact us: **Privacy questions** [privacy@pinner.xyz](mailto:privacy@pinner.xyz) **Report abuse** [abuse@pinner.xyz](mailto:abuse@pinner.xyz) **Operator** Hammer Technologies LLC We read every email. We’re a small team, but we take privacy seriously and we’ll get back to you as soon as we can. ### Related Documents * [Terms of Service](/terms-of-service) * [Transparency Report](/transparency) * [Law Enforcement Guide](/law-enforcement) * * * --- ## Terms of Service URL: https://pinner.xyz/terms-of-service/ Document last updated: May 31, 2026 # Terms of Service **Hammer Technologies LLC** (“Pinner,” “we,” “us,” or “our”) operates pinner.xyz (the “Service”). These Terms of Service (“Terms”) are a legal agreement between you and Hammer Technologies LLC. * * * ## Table of Contents * [What You’re Agreeing To. Quick Summary](#what-youre-agreeing-to--quick-summary) * [1\. Acceptance of Terms](#1-acceptance-of-terms) * [2\. About Our Service](#2-about-our-service) * [3\. Who Can Use Our Service](#3-who-can-use-our-service) * [4\. What You Can and Can’t Do](#4-what-you-can-and-cant-do) * [5\. Your Content](#5-your-content) * [6\. Our Intellectual Property](#6-our-intellectual-property) * [7\. Subscription, Billing & Payments](#7-subscription-billing--payments) * [8\. Service Availability](#8-service-availability) * [9\. Data When You Cancel](#9-data-when-you-cancel) * [10\. Termination](#10-termination) * [11\. Your Responsibility](#11-your-responsibility) * [12\. Disclaimers](#12-disclaimers) * [13\. Limitation of Liability](#13-limitation-of-liability) * [14\. Dispute Resolution](#14-dispute-resolution) * [15\. Governing Law](#15-governing-law) * [16\. Modification of Terms](#16-modification-of-terms) * [17\. Severability](#17-severability) * [18\. Entire Agreement](#18-entire-agreement) * [19\. Contact](#19-contact) * * * ## What You’re Agreeing To. Quick Summary * **You agree to these Terms** when you create an account or use Pinner. We use clickwrap (a checkbox at signup) to make sure you actually see and accept them. * **You own your content.** We just store it and serve it. We don’t claim ownership of anything you upload. * **Private storage is encrypted.** We can’t read it. If you lose your keys, we can’t recover them. There is no backdoor. * **IPFS content is public.** Anyone with the content address can access it. Don’t put private data on IPFS. * **Don’t use Pinner for illegal stuff.** No malware, no CSAM, no content that violates other people’s rights. * **You’re responsible for your account.** Even if someone else gets access. You also represent you’re not on a sanctions list. * **You can cancel anytime.** We’ll tell you what happens to your data when you do. * **If something isn’t right, talk to us.** We’re a small team. We’ll make it right. * **Disputes go through arbitration.** We’ll try to work it out first, but if we can’t, a neutral third party decides. You can opt out within 90 days if you prefer court. * * * ## 1\. Acceptance of Terms **In plain English:** By creating an account or using Pinner, you agree to these Terms. If you don’t agree, don’t use the service. By checking the box labeled “I agree to the Terms of Service and Privacy Policy” during account registration, or by continuing to use the Service after we notify you of material changes, you form a binding legal agreement with us. This is clickwrap acceptance, which means you must actively agree before you can use the Service. If you do not agree to these Terms, do not create an account or use the Service. If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms. * * * ## 2\. About Our Service **In plain English:** Pinner provides two kinds of storage: public IPFS pinning and encrypted private storage. We can change or discontinue features, but we’ll give you notice when we can. ### What We Provide Pinner is a privacy-focused cloud storage service built on the Sia decentralized network. We offer: * **IPFS Pinning (Public):** We keep your content-addressed files available on the InterPlanetary File System (IPFS). Your file gets a permanent link (a Content Identifier, or CID) that anyone can use to access it. This content is public by design. * **Private Storage (Encrypted):** We provide private, encrypted storage built on the Sia decentralized network. Your files are encrypted before they leave your device, split into shards, and distributed across independent hosts on the Sia network. Even we can’t read your files. Pinner does not host an S3-compatible API. S3-compatible access is available only through third-party ecosystem tools, not through Pinner. ### Changes to the Service We may modify, suspend, or discontinue any part of the Service at any time. For material changes that negatively affect paying users, we will provide at least 30 days’ notice via email. We are not liable for any modification, suspension, or discontinuation. ### Self-Hosted Deployments Pinner’s core software is open source under the MIT license. If you deploy Pinner’s server on your own infrastructure, you are solely responsible for that infrastructure, its security, and its operation. These Terms apply to our hosted service at pinner.xyz, not to your self-hosted deployment. * * * ## 3\. Who Can Use Our Service **In plain English:** You must be at least 13. Keep your account secure. One person per account. Don’t use Pinner for illegal purposes. ### Eligibility You must be at least 13 years old to use the Service. If you are under 18, you must have permission from a parent or guardian. By using the Service, you represent that you meet these requirements. ### Account Registration To use certain features, you need to create an account. You must provide a valid email address and create a secure password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. ### Account Security * Use a strong, unique password. * Do not share your account with others. One person per account. * Notify us immediately at [support@pinner.xyz](mailto:support@pinner.xyz) if you suspect unauthorized access. * We are not responsible for losses caused by your failure to secure your account. ### Prohibited Uses You may not use the Service for any purpose that is illegal under applicable law. This includes, but is not limited to, storing or distributing content that violates the rights of others, or using the Service to support unlawful activity. ### Copyright and DMCA We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). Our designated agent for receiving copyright infringement notices is: **Name** Laurence S. Donahue, Esq. **Organization** Law 4 Small Business (L4SB) **Address** 6801 Jefferson St. NE, Ste. 220, Albuquerque, NM 87109 **Phone** 505-715-5700 **Email** [LegalResponseTeam@L4SB.com](mailto:LegalResponseTeam@L4SB.com) **Takedown notices.** If you believe content on our service infringes your copyright, send a written notice to our designated agent identified above. Your notice must include: 1. A physical or electronic signature of the copyright owner or authorized representative. 2. Identification of the copyrighted work you believe is being infringed. 3. Identification of the specific content on our service that you claim is infringing, including information reasonably sufficient to permit us to locate the material. Include the content identifier (CID for IPFS pins, or the share URL for shared Sia objects). A share URL contains the decryption key that makes the content accessible; an object ID alone does not allow us to see what the file contains. If you do not have the share URL, provide whatever identifying information you have and we will take action where possible. 4. Your contact information (full name, mailing address, phone number, and email address). 5. A statement that you believe in good faith that the use of the content is not authorized by the copyright owner, its agent, or the law. 6. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed. **Notice to complainants:** We will provide your name, contact information, and the contents of your claim to the person (or entity) who posted the content you are reporting. If you are an authorized representative submitting a report, we provide the name of the organization or client that owns the right in question. For this reason, you may wish to provide a professional or business email address. Upon receipt of a proper takedown notice, we will work expeditiously to remove or disable access to the claimed infringing material. **Counter-notices.** If you believe your content was removed or disabled as a result of a mistake or misidentification, you may send a written counter-notice to our designated agent identified above. Your counter-notice must include: 1. Your complete contact information (full name, mailing address, phone number, and email address). 2. Your physical or electronic signature. 3. Identification of the content that was removed and the location where it previously appeared. 4. A statement, under penalty of perjury, that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification of the content. 5. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which you are located in the United States, or if you are not located in the United States, for the Eastern District of North Carolina, and that you will accept service of process from the person who submitted the original takedown notice or their agent. We will forward a copy of your counter-notice to the original complainant. We will restore the removed content or cease disabling access to it not less than 10 business days and not more than 14 business days after receiving your counter-notice, unless our designated agent first receives notice from the original complainant that such person has filed an action seeking a court order to restrain you from engaging in infringing activity related to the content on our service. **Decentralized storage notice.** Pinner stores data on peer-to-peer and decentralized networks. IPFS (peer-to-peer) and Sia (decentralized). When we remove content in response to a takedown notice, we remove it from our infrastructure. we unpin IPFS content or revoke access to Sia objects from your account. For IPFS content, the data may continue to exist on other IPFS nodes outside our control. For Sia storage, encrypted fragments may persist on individual hosts for hours to days after deletion while background cleanup completes, but they cannot be accessed or reassembled through Pinner. We cannot guarantee that content is erased from every node or host on the network. only that it is no longer available through our service under your account. **Repeat infringer policy.** We terminate the accounts of users who are subject to three or more valid DMCA takedown notices within a 12-month period. We count only notices where we actually removed content after determining the notice was valid. Frivolous or bad-faith notices do not count. * * * ## 4\. What You Can and Can’t Do **In plain English:** Use Pinner for legitimate storage. Don’t store illegal content, attack our systems, or resell without permission. We scan public IPFS content for known illegal material. We cannot scan encrypted private storage. We act on valid reports and legal orders. ### You Can * Use Pinner for legitimate file storage, backup, and data management. * Host public content via IPFS pins, including websites and static assets. * Use encrypted private storage via the Sia network. * Share public IPFS links (CIDs) with others. ### You Cannot * Store or distribute illegal content, including child sexual abuse material (CSAM), malware intended for distribution, or content that infringes on others’ intellectual property rights. * Attempt to compromise, disrupt, or gain unauthorized access to the Service or its underlying infrastructure. * Resell, sublicense, or commercially exploit the Service without our written permission. * Use the Service to send spam, operate abuse infrastructure, or harass others. * Use the Service in any way that imposes an unreasonable load on our systems. * File frivolous legal claims, arbitration demands, or complaints designed to harass, extract settlement payments, or impose disproportionate costs on Pinner. ### How We Enforce This **Public IPFS content:** We scan public IPFS pins against databases of known illegal material at the point of upload. A hash match is a mathematical confirmation that content is identical to material already confirmed as illegal. it is not speculation. We unpin matching content and report it to the relevant authorities as required by law. IPFS content is public and content-addressed; unpinning removes it from our infrastructure but may not remove it from the broader IPFS network. **Private storage:** Private storage content is encrypted client-side before it reaches our infrastructure. Our systems are architecturally incapable of reading or scanning encrypted private storage. This is a technical fact about how the encryption works, not a policy choice. We act on specific, credible reports and valid legal process directed at identified accounts. **Sanctions compliance:** We block signups from IP addresses associated with sanctioned jurisdictions and screen crypto wallets against OFAC’s Specially Designated Nationals list at payment. We do not conduct behavioral surveillance of user accounts. ### Reporting Abuse If you encounter content on Pinner that violates these Terms. including CSAM, malware, or copyrighted material. report it to **[abuse@pinner.xyz](mailto:abuse@pinner.xyz)**. Include the content identifier (CID for IPFS content, or the share URL for shared Sia objects). A share URL contains the decryption key that makes the content accessible; an object ID alone does not allow us to see what the file contains. Also include a description of the violation and your contact information. We review every report and take action where warranted and legally permitted. * * * ## 5\. Your Content **In plain English:** You own your content. We need a limited license to store and serve it, but that’s all. For private storage, we store encrypted shards we can’t read. For IPFS, content is public by nature. ### You Own Your Content You retain all ownership rights to the content you upload, store, or pin using the Service (“Your Content”). We do not claim ownership of Your Content. ### License to Us You grant Pinner a limited, non-exclusive, worldwide, royalty-free license to: * Store, reproduce, and transmit Your Content as necessary to provide the Service. * Distribute IPFS-pinned content via the IPFS network and serve it to requestors. * Process and encrypt Your Content for private storage (encryption happens on your device or via your keys). This license terminates when you delete Your Content or close your account, except where retention is required by law or for technical reasons (such as IPFS content persisting on other network nodes). ### Private Storage and Encryption Your private storage data is encrypted before it leaves your device. We store encrypted shards across the Sia network. We cannot read, decrypt, or recover your data without your keys. If you lose access to your encryption keys or password, your private storage data is permanently inaccessible. This is the tradeoff for privacy. There is no backdoor. **We cannot recover your encryption keys.** If you lose them, your data is gone. Back up your keys securely. ### IPFS Content Is Public IPFS content is public by design. Anyone with the CID can access it. Do not store private, sensitive, or confidential data on IPFS pins. Once pinned, your content is distributed across the IPFS network and may be accessed by anyone. ### IPFS Unpinning Caveat When you unpin IPFS content, we stop serving it from our nodes. However, the content may persist on other IPFS network nodes. This is a feature of peer-to-peer networks, not a flaw. We cannot force other nodes to delete content. * * * ## 6\. Our Intellectual Property **In plain English:** Pinner’s software, brand, and service are ours. Our core software is open source under the MIT license. ### Our Property Pinner’s software, trademarks, logos, service marks, trade dress, and the overall look and feel of the Service are owned by us or our licensors. You may not use our trademarks or branding without our prior written consent. ### Open Source Pinner’s core software is open source and licensed under the MIT license. Using the open source software is governed by its license, not these Terms. These Terms govern the hosted service at pinner.xyz. ### Feedback If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate them into the Service without obligation to you. * * * ## 7\. Subscription, Billing & Payments **In plain English:** We charge per TB, monthly or annually. You can pay with card or crypto. Card and smart-contract crypto subscriptions auto-renew; BTC and similar networks require manual renewal (we’ll email you a reminder). Cancel anytime. If something isn’t right, we’ll make it right. ### Pricing Our pricing is based on storage used, billed per terabyte (TB). Current pricing is available at [pinner.xyz/pricing](https://pinner.xyz/pricing). You choose monthly or annual billing. ### Payment Methods * **Card payments:** Processed via Stripe. Standard checkout flow applies. * **Crypto payments:** You send payment to a wallet address and provide the transaction hash. No identity verification is required for crypto payments. ### Auto-Renewal Subscriptions paid by card or smart-contract-capable crypto networks (e.g., Ethereum, Solana, Polygon) renew automatically at the end of each billing period. For crypto payments on networks that don’t support automatic renewal (such as BTC), we will email you a reminder before your subscription expires so you can renew manually. You can cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period. ### Price Changes We may change our pricing. If we increase prices materially, we will give you at least 30 days’ notice via email before the change takes effect. If you disagree with a price change, you can cancel before it takes effect. ### Refunds We’re a small team that stands behind our service. If something isn’t right, contact us and we will work with you to resolve it. ### Failed Payments and Payment Disputes If a payment fails or is reversed, we’ll reach out to you first. We’ll give you a reasonable window (at least 10 business days) to make it right. update your payment method, resolve the issue, or work out an alternative. We’d rather solve the problem with you than against you. If we can’t reach you or the issue remains unresolved after that window, we may suspend your account. Suspended accounts retain their data for 30 days. After 30 days of suspension, we will terminate the account and delete associated data. If you initiate a chargeback or payment dispute with your financial institution before contacting us, and the original charge was valid, you agree to pay the original amount owed plus any chargeback fees we incur. Please contact us at [support@pinner.xyz](mailto:support@pinner.xyz) first. we can almost always resolve billing issues directly. ### Crypto Payment Specifics Crypto payments are final. Blockchain transactions are irreversible. There are no chargebacks. If you overpay or send the wrong amount, contact us at [support@pinner.xyz](mailto:support@pinner.xyz) and we’ll try to help. ### No Cryptocurrency Obligation You are not required to own, purchase, or handle cryptocurrency (including Siacoin) to use our service. All your payment obligations are in US dollars. If you choose to pay with crypto, Pinner handles the conversion and the Sia network side. You do not interact with cryptocurrency directly. ### Relationship to the Sia Network Pinner uses the Sia decentralized storage network to provide private storage. Here’s how the relationship works: * You pay Pinner for storage. Pinner pays the Sia network hosts (in Siacoin) on your behalf. * Your encrypted data lives on independent hosts in the Sia network. These hosts are not employees, contractors, or agents of Pinner. * Pinner is your service provider. Your contractual relationship is with Pinner, not with Sia network hosts. * If a host goes offline, your data remains available because it is redundantly stored across multiple hosts. You do not need to worry about individual host availability. * * * ## 8\. Service Availability **In plain English:** We commit to 99.5% monthly uptime. That’s roughly 3.5 hours of allowed downtime per month. When we need scheduled maintenance, we’ll give you at least 48 hours notice. If we blow past the target, contact us. ### Service Level Agreement We target 99.5% monthly uptime for the Service. Uptime is measured as the percentage of time the Service is operational and accessible, excluding: * Scheduled maintenance windows (with at least 48 hours advance notice) * Force majeure events * Issues with third-party networks or providers outside our control * Issues caused by your configuration or connectivity ### Built on Sia Private storage is built on the Sia decentralized network. Your data is distributed across independent hosts. These hosts are not under our control. They store encrypted shards they cannot read. Hosts only get paid when they prove your data is still there, which incentivizes reliability. ### Maintenance We may perform scheduled maintenance with at least 48 hours notice when possible. Emergency maintenance may occur without notice. We will communicate service disruptions via our status page. * * * ## 9\. Data When You Cancel **In plain English:** Export your data before you cancel. Private storage deletes are real. sealed object records are hard-deleted from the indexer, and encrypted fragments on Sia hosts are fully erased within hours to days by background cleanup. IPFS content may persist on other nodes. Account and billing records are soft-deleted (deactivated) and not hard-erased; personal information can be anonymized on request. ### Export Before Cancellation You can request a copy of your data at any time by emailing [privacy@pinner.xyz](mailto:privacy@pinner.xyz). We recommend exporting before you cancel. ### Private Storage When you delete files from private storage or close your account, the record of those files is immediately removed. the encrypted keys, metadata, and references are deleted from our database. They are not retained. The encrypted data on Sia hosts is then scheduled for cleanup: the index is cleared within minutes, but the actual data takes longer to fully erase. hours to days, depending on when the next cleanup cycle runs. During that window, the encrypted fragments still physically exist on the host but can no longer be accessed, repaired, or reassembled through Pinner. The fragments remain encrypted; the hosts cannot read them. Private storage deletes are real. ### IPFS Content When you unpin IPFS content or close your account, we stop serving it from our nodes. However, the content may persist on other IPFS network nodes. We cannot control or guarantee deletion from the broader IPFS network. ### Account Data After Cancellation When you close your account, it is deactivated and removed from active use. Some records remain in our system for operational reasons. they’re no longer associated with you in any meaningful way, and your personal information can be replaced with placeholder values on request. If you need your personal information removed from these residual records, contact [privacy@pinner.xyz](mailto:privacy@pinner.xyz). * * * ## 10\. Termination **In plain English:** You can cancel anytime. We can suspend or terminate accounts for Terms violations, usually with notice. If we terminate without cause, we’ll refund your unused paid period. ### By You You can cancel your account at any time from your account settings. Cancellation takes effect at the end of your current billing period. You remain responsible for any charges incurred before cancellation. ### By Us We may suspend or terminate your account if you violate these Terms, with notice unless there are urgent safety or legal reasons that require immediate action. If we terminate your account without cause, we will refund any unused paid period on a pro-rata basis. ### Effect of Termination Upon termination, your right to use the Service ends immediately. We may delete Your Content in accordance with Section 9. Sections that by their nature should survive termination (including but not limited to Sections 5, 6, 11, 12, 13, 14, 16, and 17) will survive. * * * ## 11\. Your Responsibility **In plain English:** You’re responsible for what happens on your account, even if someone else compromises it. You represent that you’re not on a sanctions list and you’re not in a sanctioned country. ### Account Security Is Your Job You are responsible for all actions performed through your account, whether done by you or by someone else who gains access to it. If your account security is compromised, you are responsible for any violations of these Terms that result, including abuse and any associated fees or costs. Pinner does not harden or configure security on your self-hosted deployments beyond the defaults. If you deploy Pinner’s server on your own infrastructure, you are responsible for its security. ### Sanctions Representation You represent and warrant that you are not: * A person or entity named on any sanctions list administered by the US Office of Foreign Assets Control (OFAC), including the Specially Designated Nationals and Blocked Persons List (SDN List). * Located in, ordinarily resident in, or organized under the laws of any country or territory subject to comprehensive US sanctions. * Acting on behalf of, at the direction of, or for the benefit of any person or entity described above. If any of the above becomes applicable to you at any time during your use of the Service, you must immediately stop using it. **Our compliance measures:** We block signups from IP addresses in sanctioned jurisdictions using GeoIP data. Card payments are screened by our payment processor (Stripe). Crypto wallet addresses are screened against OFAC’s SDN list at the point of payment. These are the compliance measures our infrastructure supports; we do not maintain additional user verification systems. ### Third-Party Actions You are responsible for the actions of anyone you allow to use your account or access your content. If a third party uses your account to violate these Terms, your account may be suspended or terminated. ### Notification of Unauthorized Access If you believe your account has been compromised, contact us immediately at [support@pinner.xyz](mailto:support@pinner.xyz). We will work with you to secure the account, but you remain responsible for any damage or violations that occurred before you notified us. * * * ## 12\. Disclaimers **In plain English:** The Service is provided “as is.” We don’t make warranties about merchantability, fitness for a particular purpose, or non-infringement, except for our SLA commitments in Section 8, to the extent the law allows us to say so. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. PINNER EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: * THE SERVICE WILL MEET YOUR REQUIREMENTS. * THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. * THE RESULTS OBTAINED FROM USING THE SERVICE WILL BE ACCURATE OR RELIABLE. * ANY ERRORS IN THE SERVICE WILL BE CORRECTED. EXCEPT AS EXPRESSLY STATED IN OUR SERVICE LEVEL AGREEMENT (SECTION 8). NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM PINNER OR THROUGH THE SERVICE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. ### Specific Risks You Accept By using the Service, you acknowledge that: * **Lost passwords and keys.** If you lose your encryption keys or password, we cannot recover your private storage data. This is not a service failure. it is the design of zero-knowledge encryption. * **Software issues.** Errors in client software, corrupted files, or unsafe cryptographic libraries are your responsibility. We provide the storage service, not the client software you use to encrypt and upload. * **Third-party hosting.** Private storage data lives on independent Sia network hosts that Pinner does not control. A host going offline does not constitute a service failure. data redundancy is built into the network. * **Security problems.** If someone gains unauthorized access to your account or your local device, that is not our failure. You are responsible for your own security. * **Third-party payment processors.** Issues with Stripe or blockchain transactions (delays, declined transactions, payment processor outages) are outside our control. * **IPFS network behavior.** Content pinned to IPFS may be copied by other nodes. Unpinning from Pinner does not guarantee removal from the broader IPFS network. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. * * * ## 13\. Limitation of Liability **In plain English:** To the extent the law allows, our total liability is capped at what you paid us in the 12 months before the claim. This does not apply to gross negligence, intentional harm, or where prohibited by law. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PINNER’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO PINNER IN THE 12 MONTHS PRECEDING THE CLAIM. THIS LIMITATION APPLIES WHETHER THE CLAIM IS BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF PINNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION DOES NOT EXCLUDE OR LIMIT PINNER’S LIABILITY FOR: * GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. * FRAUD OR FRAUDULENT MISREPRESENTATION. * DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE. * ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. * * * ## 14\. Dispute Resolution **In plain English:** If something goes wrong, email us first. We have 60 days to work it out. If we can’t, a neutral third party decides the outcome. It’s faster and cheaper than court. You can opt out within 90 days if you prefer. ### Informal Resolution First Before filing any claim, contact us at [legal@pinner.xyz](mailto:legal@pinner.xyz) with a description of the issue and what you want us to do. We’ll have 60 days to resolve it informally. Most disputes are resolved this way. ### Arbitration If we can’t resolve the issue informally, any dispute will be resolved by binding arbitration with a neutral arbitrator. The arbitrator reviews evidence from both sides and decides the outcome. No judge, no jury. Most cases are handled online without lawyers. The arbitration will be run by the American Arbitration Association (AAA), a nonprofit organization that handles consumer disputes, under its Consumer Arbitration Rules. You can find those rules at adr.org. The arbitrator will apply North Carolina law (see Section 15) to decide the substance of any dispute. The arbitrator’s decision is final and can be enforced in court. ### What It Costs * **For you:** Usually $0 to $200. If the arbitrator finds that costs would be a burden, we pay them. * **For us:** We pay the rest, typically $2,000 to $5,000 per case. * **If a claim is frivolous:** The person who filed it reimburses us for all costs, including attorney fees. ### Opt-Out You can opt out of arbitration within 90 days of creating your account by emailing [legal@pinner.xyz](mailto:legal@pinner.xyz) with “ARBITRATION OPT-OUT” in the subject line and your account email. If you opt out, disputes go to North Carolina courts. ### Exceptions (These Always Go to Court) * **Small claims court:** Either party can sue in small claims court for disputes under your local small claims limit. * **Injunctive relief:** Either party can go to court to stop IP infringement or other urgent harm. * **Emergency relief:** Either party can seek emergency court orders while arbitration is pending. ### Class Action Waiver You agree to bring claims only in your individual capacity. You cannot bring claims as a plaintiff or class member in any class, collective, or representative proceeding. This waiver does not apply to any claim where a court has found such waivers unenforceable under applicable law. * * * ## 15\. Governing Law **In plain English:** North Carolina law applies. These Terms and any dispute arising out of or relating to them will be governed by the laws of the State of North Carolina, USA, without regard to its conflict of law principles. * * * ## 16\. Modification of Terms **In plain English:** We may update these Terms. Material changes get 30 days’ notice. Keep using the Service after that, and you accept the new Terms. Cancel if you disagree. We may update these Terms from time to time. If we make material changes, we will notify you at least 30 days before they take effect by emailing the address associated with your account. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must cancel your account before the changes take effect. Non-material changes (such as clarifications or administrative updates) may take effect immediately upon posting. * * * ## 17\. Severability **In plain English:** If a court says part of these Terms is unenforceable, the rest still applies. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be modified or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. * * * ## 18\. Entire Agreement **In plain English:** These Terms and the Privacy Policy are the whole agreement between us. They replace any prior agreements. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pinner regarding the Service. They supersede all prior agreements, understandings, and communications, whether written or oral. * * * ## 19\. Contact **In plain English:** Questions? Reach out. If you have questions about these Terms, contact us at: * **Legal inquiries:** [legal@pinner.xyz](mailto:legal@pinner.xyz) * **Report abuse or illegal content:** [abuse@pinner.xyz](mailto:abuse@pinner.xyz) ### Related Documents * [Privacy Policy](/privacy-policy) * [Transparency Report](/transparency) * [Law Enforcement Guide](/law-enforcement) * [Report Content](mailto:abuse@pinner.xyz) * * * --- ## Transparency Report URL: https://pinner.xyz/transparency/ Document last updated: May 31, 2026 # Transparency Report * * * ## Limits Built Into the System Our service is designed so that certain things are impossible. not forbidden by policy, but prevented by architecture. No legal order, internal decision, or security breach can change these facts because they are consequences of how the software works: * **Files are encrypted before they leave your device.** We never receive plaintext private storage content. We couldn’t read it even if we wanted to. * **Encryption keys never leave your device.** We don’t generate, transmit, store, or have access to the keys that protect your private storage. * **Encrypted shards go directly to Sia storage providers, not through Pinner’s indexer.** The indexer only sees the sealed object: the object ID, encrypted fields, and slab layout. It never sees the actual shard content. * **Private storage metadata is scrambled before it reaches us.** The names, types, and structures of your private files are encrypted on your device. We hold the resulting ciphertext, but cannot make sense of it. * **Private storage metadata cannot be silently altered.** Your client signs metadata using keys that live on your device. If anything changes in transit or at rest, the signature check fails and your client rejects it. * **Shared Sia objects change the privacy equation.** When a user generates a share URL, the URL contains the object ID and the decryption key. Anyone who has this URL can download and decrypt the file directly from the Sia network. the file data itself never passes through or resides on Pinner’s infrastructure. Because the share URL contains the decryption key, the content is accessible to whoever holds it. including us, if the URL is provided to us. Without a share URL, the content remains encrypted and we cannot see what the file contains. we can only remove the indexer record. Share URLs are time-limited, but anyone who accessed one could have already pinned the object to their own account. There is no way to restrict sharing to specific users or revoke it once shared. * **IPFS pins are public by design.** IPFS content gets a content address (CID) that anyone can use to fetch it. We can see CIDs and we can see that you pinned them. Shared Sia objects have similar properties. If you need privacy for data, use private storage and do not generate share URLs. * * * ## What Our Infrastructure Actually Has For full transparency, here is every category of user information our systems store or can access: **For all users:** * **Account details**. email address, name, billing information (card details are handled by Stripe; we see only a token and last 4 digits) **For private Sia storage (not shared):** * **Object IDs**. 32-byte content-derived hashes that identify sealed objects * **Encrypted master keys**. we maintain them, but cannot decrypt them without your app key * **Slab layouts**. which shards live on which storage providers (this is routing data, not content) * **Encrypted metadata blobs**. ciphertext we cannot interpret * **Signatures**. integrity checks over object IDs and encrypted fields * **Timestamps**. when objects were created or modified * **Storage consumption numbers**. how many bytes an account is using (needed for billing) **For IPFS pins:** * **Content IDs (CIDs)**. public identifiers for pinned content * **Pin records**. which account pinned which CID and when * **Content size**. bytes used by pinned content (billing) **For website hosting:** * **DNS records**. domain names pointing to pinned content (necessary for service operation) * **SSL certificates**. domain-validated certs for HTTPS (publicly visible) * * * ## What We Cannot Access Even with full administrative access to our servers, we cannot: * Decrypt private storage content (keys are on your device) * Read private file names or metadata (encrypted before transmission) * Modify private storage data without detection (client-side signatures) * Access plaintext IPFS content without the CID (content-addressed, not hidden) * Decrypt shared Sia objects without the share URL (keys embedded in URL) * * * ## Track Record The following statements are accurate as of the date on this page. We update this section quarterly. If we remove a statement in a future update, assume it is no longer true. If this page goes more than 90 days without an update, treat it as potentially out of date. As of **May 31, 2026**, Pinner has **never**: * Been served with a National Security Letter * Been served with a FISA order or directive * Received any government demand that came with a gag order * Been ordered or asked to add logging, data collection, or surveillance that isn't already described in our Privacy Policy * Turned over user data to any government body * Received any request to monitor a user's activity in real time * Been contacted by law enforcement about a user _Next scheduled update: August 2026. We commit to updating this report at least every 90 days._ * * * **Report abuse:** [abuse@pinner.xyz](mailto:abuse@pinner.xyz) | **Legal inquiries:** [legal@pinner.xyz](mailto:legal@pinner.xyz) ### Related Documents * [Privacy Policy](/privacy-policy) * [Terms of Service](/terms-of-service) * [Law Enforcement Guide](/law-enforcement)